Service Manager
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Job Location:
Abingdon, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
At Anderson Automotive Group we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we dont want your personal life to take a hit because of it. Daily life at Anderson Automotive Group is the best in the business and were sure youll see why! When you come to work for us you can look forward to these added benefits and employee perks!
Benefits:
- Medical/Dental/Vision
- Short/Long-term Disability
- Life Insurance
- FSA Account
- 401k with Co Match
- Assist customers in servicing repairing and explaining each service needed
- Understand customer; match requirements and concerns to various service options
- Explain service being performed and keep customer informed and updated throughout the service of their vehicle
- Stay up to date on new products features accessories and attending product training as required
- Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
- Hire and supervise all service department personnel as well as monitor their performance in servicing customers
- Craft goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business
- Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
- A minimum of 3 years of experience as a service manager
- Strong focus on providing excellent customer service
- High school diploma or higher education
- Clean driving record & valid drivers license
- Driven personality eager to improve and able to work within and support internal teams
Required Experience:
Manager
Key Skills
About Company
At Anderson Automotive Group, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advanc...
