Valet Supervisor (AM PM Shifts Available)
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Job Location:
Fort Lauderdale, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Wurzak Hotel Group is looking for a Valet Supervisor that is responsible for providing courteous and competent services while greeting guests at vehicle entry and exit points at the Dalmar & Element Hotel in Fort Lauderdale FL.
The Valet Supervisor is responsible the supervision of the day-to-day activities of the Valet department to ensure that the area runs smoothly and efficiently. While in this role the ideal candidate should oversee shift activities of all valet operations maintain communication within department and with the bell desk and security team resolve concerns and implement resolutions and understand and maintain valet parking systems.
Complies with all guest service basics such as uniforms name -tags and proper guest greeting. Knowledgeable on hotel facilities the hotel area and services to assist guests as appropriate. Ensures all communication containing Company hotel brand and guest information is consistent with privacy policies practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
General Requirements
- Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged interested and productive.
- Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
- Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through. Has the ability to step outside ones comfort zone and present new ideas and perspectives to create positive outcomes.
- Exhibits respectful consideration of viewpoints situations ideas and others. When situations come up; read consider all factors and respond appropriately.
- Exhibits respectful consideration of viewpoints situations ideas and others.
- Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the hotels success.
- Understands the impact ones actions and decisions have on the business; both financially and on customer relations.
- Puts the guest at the forefront of every decision.
- Open doors and assist guests/visitors entering and leaving the property.
- Monitor and direct personal and commercial vehicle traffic on property including guest vehicles taxi cabs limousines and buses to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
- Supply guests with directions and information regarding property amenities services hours of operation and local areas of interest and activities.
- Monitor and maintain safety security and cleanliness of parking areas/levels and report any vehicles/safety hazards unauthorized personnel or potential security problems to the manager/supervisor.
- Maintain security of vehicles and vehicle keys.
- Communicate parking procedures to guests/visitors.
- Knowledgeable on hotel facilities the hotel area and services to assist guests as appropriate.
- Ensure all communication containing Company hotel brand and guest information is consistent with privacy policies practices and regulations.
- Impresses guests with quality and timely service in a pleasant and friendly manner.
- Any other task/duties as requested and assigned by management
Essential Functions
- Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged interested and productive.
- Must be able to park vehicles in designated parking areas.
- Delivers vehicles to guest when requested.
- Ensure the guest has a positive and memorable arrival and departure experience.
- Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
- Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through.
- Puts the guest at the forefront of every decision.
- Any other tasks/duties as requested and assigned by management.
Education and Experience
NOTE: You must be 21 years of age or older for this position.
- High school diploma or equivalent.
- Two or more years of related experience in a customer service position preferred.
- Must be able to drive standard or automatic transmission vehicles with a valid state drivers license.
- Familiarity with hospitality industry practices preferred.
Our Perks
- Competitive Salary
- Paid Time Off
- Medical Dental Vision health insurance
- Robust supplemental insurance for Life AD&D Pets legal and more
- Wellness programs for mental physical and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
- Free employee meals and luncheons
Who We Are
Wurzak Hotel Group (WHG) is a Philadelphia-basedowner developer and operator of premium branded full-service extended stay and focus service core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHGhas earned and maintainsits competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovationtight focus on the operational details and uncompromised guest Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the regions top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someones race gender disability or any other basis protected under federal state or local laws.
EEO m/f/d/h
Required Experience:
Manager
Key Skills
About Company
Wurzak Hotel Group as part of the Dalmar & Element Hotel in downtown Fort Lauderdale is looking for an energetic and professional Sparrow General Manager to...
