Branch Manager Mount Gambier, SA
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Job Location:
Mount Gambier - Australia
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
- Full-time permanent opportunity available at Westpacs Mount Gambier branch
- Be supported to hone your leadership skills and inspire others
- Get things happening for our customers and your career
- Significant leadership role with a direct impact on the community
Whats the role
As a Bank Manager youll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers whilst playing a hands-on role in a community that youre proud to call your own. Youll be the driving force behind your branchs overall success holding financial risk and operational accountability whilst ensuring customer advocacy is at the heart of all you and your team do.
Westpac Groups Mount Gambier site is a hub and spoke offering serving our Millicent community also so weekly travel to this branch is required with KMs reimbursed. It is also one of Westpac Groups co-located branches where BankSA and Westpac banks come together ina single physical location enabling them to work alongside each other to continue to invest in and support local -located branches are easily recognisable with both brands on display.
This is a full-time branch-based role and the hours are across and inclusive of Monday to Friday.
How will I help
- Hold accountability for compliance and risk management build a culture of doing the right thing
- Lead your team in building customer digital confidence by driving Digital First conversations to grow digitally active customers
- Uplift branch staff home loan referrals into the Lending team to achieve the branchs home loan settlement targets
- Drive customer acquisition service and retention building genuine connections with customers and the community and resolving customer concerns effectively and efficiently
- Recruitment training retaining and performance management of frontline branch staff
- Drive results that have a clear positive and direct impact on overall branch performance
What do I need
- Strong leadership experience ideally gained in a Retail Banking environment (preferred not essential)
- Proven experience of holding accountability for risk and compliance staff performance and customer experience
- High-energy with an ability to inspire and motivate a diverse team
- Experience of working to fulfil business performance targets and spur growth
- Ability to effectively de-escalateand address challenging situations by using strong communicationand problem-solving skills
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- A variety of leave options including Culture Lifestyle and Wellbeing leave
- Tailored learning and development opportunities to help your grow your career within the bank
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
Required Experience:
Manager
Key Skills
About Company
Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more
