Enterprise AI Platform Administrator

Lexington, KY - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Enterprise AI Platform Administrator - hybrid based in Lexington MA

Were seeking a passionate Enterprise AI Platform Administrator to lead the deployment management and optimization of AI platforms across our global this high-impact role youll serve as the primary expert and advocate for Claude and other enterprise AI tools working closely with our AI Strategy and Transformation team to enable thousands of users worldwide. Youll build integrations that connect AI capabilities to our existing enterprise systems provide technical support and training and help shape how our organization leverages artificial intelligence to drive business outcomes. This is an exceptional opportunity for a mid-level professional to become a recognized AI expert while working with cutting-edge technology in a fast-growing cybersecurity company.

What Youll Do:

Serve as primary administrator for Claude and other enterprise AI platforms managing user access permissions and platform optimization
Monitor and respond to user support requests in dedicated Slack channels providing expert-level guidance on AI tool usage and best practices
Enable users across the organization through training sessions documentation and one-on-one support for Claude Claude Code and related AI tools
Design and implement integrations between AI platforms and existing enterprise systems using Model Context Protocol (MCP) and other APIs
Collaborate closely with the AI strategy team to support enterprise-wide AI initiatives and identify technical enablement opportunities
Troubleshoot complex technical issues analyze usage patterns and recommend platform improvements
Maintain comprehensive documentation and knowledge base for AI platform usage and integrations
Stay current with AI platform updates new features and emerging integration possibilities

What Youll Bring:

Bachelors degree in Information Technology Computer Science or related field or equivalent practical experience
Experience in IT administration developer tools or enterprise software management
Strong technical curiosity and demonstrated ability to learn new technologies quickly
Experience with API integrations web technologies or enterprise software platforms
Excellent communication and training skills with ability to support users at all technical levels
Problem-solving mindset with attention to detail and user experience
Familiarity with Claude ChatGPT or other AI platforms
Knowledge of Model Context Protocol (MCP) or similar integration frameworks
Experience with developer tools command-line interfaces or coding environments
Background in user enablement technical training or customer support roles
Passion for artificial intelligence and emerging technology trends

The base salary range for this position is $124000$186000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits in accordance with company policy and local regulations. Our salary ranges are determined by role level and location with individual compensation also dependent on factors such as qualifications experience and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.

Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.

If you require any adjustments or accommodations due to a disability or any other reason that may help you in your interview process please let us know by emailing

Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Required Experience:

Unclear Seniority

Enterprise AI Platform Administrator - hybrid based in Lexington MAWere seeking a passionate Enterprise AI Platform Administrator to lead the deployment management and optimization of AI platforms across our global this high-impact role youll serve as the primary expert and advocate for Claude and ...