Software Dev Engineer II, AWS End User Messaging

As part of the AWS Applied AI Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons real-world experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Are you passionate about building large-scale messaging infrastructure that powers critical customer communications Join the AWS End User Messaging to build intelligent routing systems and templated messaging solutions that enable enterprises to reach their users reliably and efficiently. We are ramping up the team to deliver innovative features that provide customers with immediate access to pre-approved messaging templates and AWS-managed identities for transactional messaging.

The AWS End User Messaging team is recruiting a Software Development Engineer I who will contribute to building and scaling messaging routing infrastructure including SMS Voice and RCS channels. You will work on projects such as:

- Routing Services: Building templated messaging APIs with intelligent routing between customer-owned and AWS-managed phone numbers
- Fraud Protection Systems: Implementing systems to detect and prevent fraudulent traffic protecting customers from unexpected costs while maintaining legitimate message delivery
- Cross-Region Routing: Developing distributed systems that optimize message delivery across global phone number pools
- Automated Failover Mechanisms: Creating intelligent routing systems that automatically detect delivery issues and reroute traffic to ensure high message delivery rates

You will collaborate with experienced engineers product managers and other technology leaders at Amazon to translate customer needs into scalable features. This is an excellent opportunity to work on distributed systems at massive scale while learning from a team that operates across multiple AWS regions.

What Were Looking For
The ideal candidate will have:

- Bachelors degree in Computer Science Engineering or related field (or equivalent practical experience)
- Strong foundation in object-oriented programming data structures and algorithms
- Experience with or eagerness to learn distributed systems and cloud services
- Passion for building customer-facing features and solving complex technical challenges
- Strong communication skills and ability to collaborate effectively with cross-functional teams
- Ownership mindset and willingness to learn from experienced engineers

Key job responsibilities

As a Software Development Engineer II on the SMS Routes team you will:

- Design and Implement Scalable Services: Build new microservices and APIs for templated messaging routing logic and fraud protection using modern development practices and AWS services
- Own End-to-End Features: Take ownership of features from design through deployment including writing comprehensive tests creating operational dashboards and participating in on-call rotations
- Collaborate on Technical Design: Participate in design reviews contribute to architecture decisions and learn best practices for building fault-tolerant highly available messaging systems
- Optimize Message Delivery: Work on intelligent routing algorithms that select optimal origination identities based on destination country carrier relationships and delivery performance metrics
- Build Fraud Protection Systems: Develop and enhance capabilities that analyze traffic patterns detect suspicious activity and automatically block fraudulent messages while minimizing false positives
- Ensure Quality and Reliability: Write comprehensive tests participate in code reviews and contribute to the teams commitment to quality and operational excellence
- Learn and Grow: Develop expertise in telephony ecosystems carrier integrations compliance requirements fraud detection systems and AWS service development practices
- Mentor and grow junior engineers on the team

A day in the life
Why Join AWS End User Messaging
- Immediate Customer Impact: Your work will power critical customer communications daily
- Modern Development Practices: Work with AI-assisted development tools comprehensive testing infrastructure and rapid deployment cycles
- Learning Opportunities: Gain expertise in distributed systems telephony infrastructure carrier relationships fraud detection and AWS service development
- Innovative Projects: Contribute to state of the art features like cross-channel messaging intelligent routing fraud protection systems and automated failover mechanisms
- Strong Team Culture: Join a team that values test-driven development operational excellence and continuous learning

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of non-internship professional software development experience
- 2 years of non-internship design or architecture (design patterns reliability and scaling) of new and existing systems experience
- 1 years of software development engineer or related occupational experience
- 1 years of designing and developing large-scale multi-tiered multi-threaded embedded or distributed software applications tools systems and services using: C# C Java or Perl experience
- 1 years of Object Oriented Design experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- Experience programming with at least one software programming language

- 3 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 143700.00 - 194400.00 USD annually