Service Representative
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Job Location:
Prosper, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Location:
Medical Center-ProsperDepartment:
Admitting/RegistrationShift:
Weekend Shift (United States of America)Standard Weekly Hours:
20Summary:
The Service Representative will be the first impression of the Hospitals services to patients family members and other external customers. This position is responsible for directing and escorting patients and their families to the correct service area as well as directing visitors to the appropriate service area. This position maintains a sound knowledge of JCAHO Patient Rights and Responsibilities HIPAA and departmental/System policies and procedures. Must maintain integrity and attention to detail to avoid creating duplicate medical records. This position is responsible for assisting the Patient Access Specialist with assembly and routing of paperwork. Additionally the position is responsible for answering the telephone and directing the caller to the appropriate place. The Service Representative will be required to maintain a basic knowledge of the registration department. This position does not provide patient care but may be performed in a patient care area.
Education & Experience:
High School Diploma required.
Typing and computer experience required.
Strong verbal and communication skills required.
Bi-lingual preferred.
Certification/Licensure:
CPR certification required within 30 days of employment.
Hours:
Sunday Monday Tuesday Wednesday and Saturday: 7:00pm to 11:00pm
Nights and Weekends
About Us:
Cook Childrens is an equal opportunity employer. As such Cook Childrens offers equal employment opportunities without regard to race color religion sex age national origin physical or mental disability pregnancy protected veteran status genetic information or any other protected class in accordance with applicable federal laws. These opportunities include terms conditions and privileges of employment including but not limited to hiring job placement training compensation discipline advancement and termination.
Required Experience:
Unclear Seniority
Key Skills
About Company
Whether it's parenting issues or treating the most complex pediatric medical conditions, Cook Children's is here, helping families navigate childhood every step of the way.
