Product Consultant
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Overview
The Product Consultant is a seniorcustomer facingrole responsible for guiding clients through product selection technical considerations and order execution within their assigned product category. This role blendsproductexpertise consultative selling and operational precisionto deliver an exceptional client experience frominitialengagement through estimate and quote delivery.
Product Consultants are accountable foraccurateestimating and/orquoting clear communication and smooth handoffs working closely with Design Center leadershipCoordinators Outside Sales vendors and operations teams. While categoryexpertisemay vary the expectations for professionalism ownership and execution remain consistent across all Product Consultants.
Core Responsibilities
Client Engagement & Sales
- Engage clients with confidence and professionalismidentifyingneeds through active listening and thoughtful questions
- Provideexpert guidance on product options compatibility design considerations and general installation implications
- Prepareaccuratequotes estimates andspecial-orderdocumentation within expected turn times
- Deliver a hightouch consultative experience aligned with Design Center standards
Product Expertise
- Maintain deep working knowledge of assigned product categories including specifications options limitations and lead times
- Interpret drawings measurements and technical documents with accuracy
- Stay current on vendor offerings product updates and industry trends
- Clearly explain technical information in a clientfriendly approachable manner
Operational Excellence
- Processquotes/estimates/orderswith precision ensuring accuracy in pricing quantities specifications and documentation
- Review vendor requirements and specifications prior to order submission to prevent rework or delays
- Coordinate with purchasing warehouse fabrication and installation partners as needed
- Support inventory checks sample management and returns when applicable
- Maintain showroom displays to ensure accuracy cleanliness and visual appeal
CrossFunctional Collaboration
- Partner closely with the Design Center Coordinator to ensure smooth client handoffs andfollow-up
- Maintain strong collaboration with Outside Sales to support leads selections and project transitions
- Communicate clearly when information is incomplete oradditionaldetails are required
- Provide backup support across product categories during peak periods or coverage gaps as needed
Problem Solving & Issue Resolution
- Troubleshoot product questions order discrepancies and technical issues with professionalism and urgency
- Coordinate with vendors and internal teams to resolve issues efficiently
- Communicate transparently with clientsregardingtimelines changes and order status
Qualifications & Experience
- Experience in acustomer facingsales or consulting role within building materials home products or a related industry
- Strong technical aptitude and ability to interpret product specifications and documentation
- Excellent communication and organizational skills
- High attention to detail and commitment to accuracy
- Comfortable working in afast paced consultative showroom environment
- Willingness to deepenexpertisein assigned categories and support others as needed
Success Traits
- Confident knowledgeable and approachable
- Detail orientedwith strongfollow-through
- Collaborative andteam firstmindset
- Client focusedwith a high bar for experience and execution
- Accountable and comfortable owning outcomes
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
VoluntaryShort-Term Disability
Voluntary Life and AD&D Insurance
Voluntary AccidentInsurance
Voluntary Critical IllnessInsurance
EEO
At Construction Resources our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth development and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time stand walk climb stairs use hands to finger handle or feel and reach with hands and arms. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process we require your explicit consent to collect store and process your personal information including but not limited to your resume contact details professional experience and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at
Required Experience:
Contract
Key Skills
About Company
Explore premium home building products at Construction Resources—your one-stop destination for countertops, appliances, lighting, flooring, and more. Serving builders, designers, and homeowners across the Southeast with expert support and state-of-the-art showrooms.
