CRM Solutions Lead
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
CRM Solutions Lead
We are seeking an experiencedCRM professionalto join our team in our Lisle this role you will support SAP Sales Cloud / Service Cloud implementations for our clients serving as a key member of the project team across enterprise CRM programs. The ideal candidate will have strong experience working with enterprise-grade CRM platforms such as SAP Salesforce Microsoft Dynamics Oracle or similar and beopen to working with SAP Sales/Service Cloud.
This is a full-time opportunity for a motivated professional who wants to grow into a broader leadership role while working on high-impact client engagements.
Travel:Occasional travel to client locations based on project needs.
Key Responsibilities
Support the architecture design and implementation of enterprise CRM solutions for client engagements
Work closely with business stakeholders functional teams and technical teams to define CRM strategy and solution design
Translate business requirements into scalable and efficient CRM solutions
Provide guidance on best practices system design integration approach and CRM roadmap
Support solution planning estimation and implementation governance
Collaborate with client teams during workshops design sessions testing and deployment activities
Ensure the CRM solution aligns with business goals user needs and enterprise standards
Mentor team members and contribute to building internal CRM and SAP cloud capabilities
Required Qualifications
Experience with enterprise CRM platformssuch as SAP Salesforce Microsoft Dynamics Oracle or similar (implementation configuration or business analysis experience)
Willingness to work with SAP Sales Cloud / Service Cloud(training and support will be provided)
Strong understanding of CRM processes especially in sales and service functions
Experience working directly with clients and cross-functional teams in a consulting implementation or business analysis environment
Ability to lead solution discussions and contribute to architecture decisions
Strong communication stakeholder management and problem-solving skills
Preferred Qualifications (Nice to Have)
Hands-on experience with SAP Sales Cloud and/or SAP Service Cloud
Prior experience leading CRM implementations as an architect lead or senior business analyst
Experience with system integrations enterprise architecture and CRM transformation initiatives
Background in consulting or client-facing delivery roles
Work Location and Travel
This role is primarily based out of ourLisle office. Some travel to client locations will be required depending on project and client needs.
Growth Opportunity:This position offers an excellent opportunity for someone looking to grow into a leadership role while working on strategic CRM transformation programs for clients.
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Required Experience:
Manager
Key Skills
About Company
Expert SAP Gold certified reseller specializing in SAP S/4HANA Public Cloud ERP and SAP CX Solution implementations & managed services. Call us: +1 630-423-5926
