IT Manager (Manufacturing)
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Job Location:
Farmington Hills, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for an experienced and proactive IT Manager to lead our IT team. This role is responsible for ensuring smooth IT operations coordinating project activities addressing technical issues and maintaining strong communication with upper management and global counterparts. The ideal candidate will have strong leadership skills excellent problem-solving capabilities and a solid understanding of IT systems within a manufacturing environment.
Responsibilities:
- Team Leadership G Organizational Culture:
- Lead and supervise IT team members to ensure timely effective task execution and high-quality service delivery.
- Define and manage the team s vision objectives and goals.
- Manage team performance through coaching feedback and professional development planning including career path guidance and training.
- Foster a positive and ethical team environment that promotes collaboration accountability and high morale.
- Encourage active participation in continuous improvement (Kaizen) and professional development initiatives.
- Ensure compliance with company policies and applicable regulations.
- IT Operations G Service Delivery:
- Serve as the primary IT contact for manufacturing site operations ensuring alignment with business priorities and technical standards.
- Monitor system performance and implement proactive solutions and lead root cause analysis to prevent recurring issues.
- Develop and execute operational strategies that enhance system reliability scalability and efficiency.
- Coordinate and escalate complex issues and outages across the team and to upper management.
- Lead the development and implementation of operational strategies and team objectives that support business growth and performance.
- Assist senior IT leadership by executing delegated tasks.
- Technology Development G Continuous Improvement:
- Support application development efforts and advocate for best practices to enhance delivery quality and maintainability.
- Collaborate with global counterparts including teams in Japan to align on development goals and share innovations.
- Drive continuous improvement (Kaizen) initiatives to enhance system efficiency team workflows and overall user experience; foster teamwide participation in improvement activities.
- Share best practices and collaborate with peer managers and cross-functional teams to promote consistency and innovation.
- Financial Oversight G Budget Management:
- Oversee budget activities including planning forecasting and monthly financial reviews.
- Identify cost optimization opportunities and implement initiatives to improve financial efficiency.
- Support strategic financial decision-making through regular reporting and alignment with department objectives.
- Customer Engagement C Success Enablement:
- Build and maintain strong customer relationships by understanding business needs and delivering quality support
- Proactively identify opportunities to expand business value through IT services
- Ensure high standards of customer satisfaction through responsive and solution-oriented service delivery.
Requirement:
- Minimum of 5 years of experience in Information Technology including roles involving team leadership and on-site IT support.
- Background in a manufacturing environment and/or knowledge of manufacturing operations systems (e.g. MOM MES).
- Excellent communication and reporting abilities with a demonstrated capacity to translate complex technical concepts into clear business-relevant language.
- Strong analytical and problem-solving skills with a proven ability to identify root causes and implement effective solutions.
- Demonstrated ability to collaborate with cross-functional stakeholders manage competing priorities and maintain oversight across multiple initiatives.
- Effective negotiation skills and experience managing expectations with internal and external partners.
- Proficiency in Microsoft Office applications and web-based business tools.
Preferred ualifications:
- Hands-on experience or solid understanding of application development methodologies and related technologies.
- Experience working in global or cross-cultural team environments.
- Familiarity with IT service management (ITSM) frameworks and ticketing systems. Bilingual proficiency in English and Jap.
Benefits:
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity equality inclusion and respect for people.
- The salary will be determined based on several factors including but not limited to location relevant education qualifications experience technical skills and business needs.
Additional Responsibilities:
- Participate in OP monthly team meetings and participate in team-building efforts.
- Contribute to OP technical discussions peer reviews etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About us:
At OP we help you harness the power of technology for maximum impact. A technology consulting and solutions company we offer advisory and managed services innovative platforms and staffing solutions across a wide range of fields including AI cyber security enterprise architecture and beyond. For nearly two decades we ve been challenging the status quo of the consulting industry serving up fresh ingenious thinking through a radically lean structure. Together this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.
