Technical Communications Specialist
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Job Location:
Rochester, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Title: Technical Communications Specialist
Duration: 12 Months
Location: Rochester NY
Shift: 8:00AM-4:00PM
Work model: Hybrid 2 days in office and 3 days REMOTE
Duration: 12 Months
Location: Rochester NY
Shift: 8:00AM-4:00PM
Work model: Hybrid 2 days in office and 3 days REMOTE
Description:
Produces technical publications and communications to support the safe and effective use and servicing of clients Products.
Projects may include technical manuals online content product labeling and instructions for use communications and presentations delivered in various formats.
Gathers and organizes technical information from various sources.
Develops writes edits manages review/approval and proofreads complex materials for internal and external customers.
Reviews and analyses publication/labelling effectiveness and efficiency including verification/validation.
Follows established change control procedures.
Ensures publications adhere to established standards of style and format and meet regulatory requirements.
Reviews published materials and recommended revisions or changes in scope format and content.
Adheres to project timelines and communicates/escalates potential impacts to project schedules.
Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
Participates in special projects as assigned.
Perform other work-related duties as assigned.
Produces technical publications and communications to support the safe and effective use and servicing of clients Products.
Projects may include technical manuals online content product labeling and instructions for use communications and presentations delivered in various formats.
Gathers and organizes technical information from various sources.
Develops writes edits manages review/approval and proofreads complex materials for internal and external customers.
Reviews and analyses publication/labelling effectiveness and efficiency including verification/validation.
Follows established change control procedures.
Ensures publications adhere to established standards of style and format and meet regulatory requirements.
Reviews published materials and recommended revisions or changes in scope format and content.
Adheres to project timelines and communicates/escalates potential impacts to project schedules.
Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
Participates in special projects as assigned.
Perform other work-related duties as assigned.
Responsibilities:
Internal:
Technical Subject Matter Experts in Research & Development Technical Support Regulatory Affairs Quality and Compliance
Product Management/Marketing Post Market Risk Management (PMRM) Information Technology (IT)
Internal:
Technical Subject Matter Experts in Research & Development Technical Support Regulatory Affairs Quality and Compliance
Product Management/Marketing Post Market Risk Management (PMRM) Information Technology (IT)
External:
Illustrators Translation Vendors Print/Media Vendors External Manufacturers (OEMs)
Illustrators Translation Vendors Print/Media Vendors External Manufacturers (OEMs)
Skills Required:
A minimum of an associates degree in Technical Writing Communications Medical Technology Biology or Engineering with technical writing experience or equivalent is required.
A minimum of 3 years of relevant work experience is required.
The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering Research & Development Regulatory Quality Customer Support IT professionals and upper levels of management.
Must be proven team player self-motivated able to prioritize workload with minimal supervision manage multiple projects simultaneously and work under tight deadlines.
Excellent written and verbal communications skills and strong computer skills are required.
Experience in HTML XML DITA FrameMaker Microsoft Office and the creation of online documentation using topic-based authoring.
A minimum of an associates degree in Technical Writing Communications Medical Technology Biology or Engineering with technical writing experience or equivalent is required.
A minimum of 3 years of relevant work experience is required.
The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering Research & Development Regulatory Quality Customer Support IT professionals and upper levels of management.
Must be proven team player self-motivated able to prioritize workload with minimal supervision manage multiple projects simultaneously and work under tight deadlines.
Excellent written and verbal communications skills and strong computer skills are required.
Experience in HTML XML DITA FrameMaker Microsoft Office and the creation of online documentation using topic-based authoring.
Preferred Skills:
A bachelors degree is preferred.
Experience working in a regulated environment
Experience with content management systems CSS and system design
Knowledge of animation tools and Java scripting
Experience working with translated publications
Experience in website design/authoring tools
A bachelors degree is preferred.
Experience working in a regulated environment
Experience with content management systems CSS and system design
Knowledge of animation tools and Java scripting
Experience working with translated publications
Experience in website design/authoring tools
