Business Enablement Workfront Administrator Associate II

JPMorganChase

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profile Job Location:

Plano, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description
Seeking a talented Business Enablement Workfront Administrator for the Global Bank (GB) Client Onboarding & Service (COS) team. Youll work daily with our Workfront instance delivering centralized intake and the related infrastructure required to support ongoing project management & reporting needed to achieve business priorities.

As a Business Analysis Associate II in the GB COS team you will partner with our Business Enablement Workfront Administrator team to provide primary support and administration of our Workfront instance. Together youll help to drive improved efficiency and collaboration across COS. You will be responsible for managing ongoing Workfront system needs ensuring instance integrity is maintained providing access controls governance and facilitating identification prioritization and delivery of enhancements that drive COS business aligned priorities in Workfront.

Job responsibilities
  • Analyze and interpret complex data sets from varied sources utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives.
  • Develop and implement automation strategies leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
  • Coordinate cross-functional collaboration working effectively with diverse teams across the organization to align efforts share knowledge and drive the successful implementation of business strategies.
  • Utilize strategic thinking to evaluate potential scenarios assess risks and make informed decisions that have a direct impact on departmental outcomes.
  • Provide coaching to team members empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively.

Required qualifications capabilities and skills
  • Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting showcasing expertise equivalent to 3 years of experience.
  • Demonstrated proficiency in developing and implementing automation strategies with a strong understanding of systems architecture.
  • Proven ability to coordinate cross-functional collaboration with experience in working with diverse teams across an organization.
  • Advanced strategic thinking skills with a track record of evaluating potential scenarios assessing risks and making informed decisions.
  • Experience in providing coaching and delegation to team members with a focus on empowering individuals and ensuring efficient achievement of objectives.
  • Provide quality service to customers through continuous communication.
  • Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks.

Preferred qualifications capabilities and skills
  • Capability to leverage artificial intelligence and AI tools to enhance data analysis uncover business trends and provide actionable insights for strategic decision-making.
  • Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
  • Expertise in applying customer service and conflict management skills to understand client needs resolve stakeholder issues and facilitate effective collaboration.
  • Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
  • Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.
  • Competence in technology/process release management with proficiency in using software applications digital platforms and other technological tools to solve problems and improve processes.

This role is not eligible for visa sponsorship and is 5 days a week full time in office. This role is not remote nor hybrid.




Required Experience:

IC

DescriptionSeeking a talented Business Enablement Workfront Administrator for the Global Bank (GB) Client Onboarding & Service (COS) team. Youll work daily with our Workfront instance delivering centralized intake and the related infrastructure required to support ongoing project management & report...
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About Company

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JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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