Administrative Supervisor

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Job Description:

Under general supervision position may provide advanced administrative support for the facility-wide leadership team in the processing coordinating tracking and monitoring of administrative functions or perform technical processing activities. Interpersonal contacts include staff and agency customers to answer questions exchange or obtain information resolve more complicated processing issues ensure compliance with applicable policies and procedures coordinate activities or report data. Position has administrative supervisory responsibility for seven support positions.

Examples of work include but are not limited to:

• Supervision and performance management of seven administrative staff
• Customer service to residents visitors and the general public
• Management of facility organization chart
• Meeting management to include coordination of meetings as well as detailed meeting minutes
• Consulting and coordination of special events
• Management of printers copiers and facility-wide calendars
• Professional administrative support to the Facility Administrator and Director of Nursing
• Providing back-up coverage of front desk operations

Knowledge of: Policies and guidelines of NDVA agency; administrative and office processes and procedures and associated computer applications such as word processing; creating spreadsheets charts graphs reports and meeting minutes; managing time schedules and priorities; monitoring and assessing program performance; applying critical thinking techniques.

Ability to: Professionally be able to communicate and exchange information and ideas with others; apply policies procedures and regulations; create charts graphs and/or reports and take detailed meeting minutes; track and monitor information; coordinate resources and people; maintain a high level of confidentiality and trust.

Requirements / Qualifications:

Minimum Qualifications: Coursework/training or experience related to people management; business administration; accounting; customer service; and or/technical support support work including use of computer software such as word processing spreadsheets and database management.

Preferred Qualifications: Previous experience supervising at least 5-10 staff in day-to-day business practices as well as performance management; high level of professionalism and high-quality communication and customer service skills in a public setting; knowledge of healthcare and HIPAA practices; ability to coordinate large events with a specific attention to detail; exceptional written and verbal communication skills.

Other: Background check and drug screen are required.

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The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.