Director IT Application Dev

The Director/Tech Lead is a senior technical leadership role responsible for leading engineering teams in building agentic experiences and AI agents for business use cases using the Platform. This role combines handson technical expertise with team leadership driving both architectural decisions and team execution to deliver AI based software solutions that solve real business problems. The ideal candidate balances deep technical knowledge with strong leadership and communication skills and understands how to translate business requirements into effective AI agent solutions.

• Lead and mentor a team of software engineers building agentic experiences and AI agents for business use cases.
• Drive technical architecture decisions ensuring scalability reliability and maintainability.
• Collaborate with business stakeholders product managers and platform teams to understand requirements and deliver solutions.
• Own the lifetime of the application ensuring highquality resilancy and ontime delivery that meets business needs.
• Drive technical excellence through code reviews architecture reviews and technical discussions.
• Collaborate with security and compliance teams to ensure agents meet enterprise standards.
• Represent the engineering team in crossfunctional meetings with business stakeholders and technical discussions.

• Deep software archetecure and engineering experience with a proven record of delivering scalable systems.
• Experience leading a team with a proven responsibility to mentor guide and provide formal/offical feedback.
• Background in building AI/ML applications LLM integrations or AI agent systems.
• Deep expertise in at least one modern programming language (Python TypeScript JavaScript etc.).
• Experience integrating AI/LLM capabilities into business applications and workflows.
• Strong understanding of software architecture patterns API design and system integration.
• Experience with cloud platforms (AWS Azure or GCP) and cloud services.
• Excellent communication skills with ability to articulate technical concepts to both technical and business audiences.
• Strong problemsolving skills and ability to make decisions under uncertainty.
• Experience mentoring and developing engineers at various levels.
• Ability to balance multiple priorities and deliver results in a fastpaced environment.
• Understanding of business processes and ability to translate business needs into technical solutions.

• Experience working with salesforce or other CRM systems.
• Experience building production AI agents or agentic systems for enterprise use.
• Background in conversational AI chatbots or virtual assistants.
• Experience with agent frameworks (LangChain AutoGPT CrewAI etc.).
• Familiarity with RAG (Retrieval Augmented Generation) and vector databases.
• Experience integrating with enterprise systems (CRM ERP databases APIs).
• Knowledge of prompt engineering and LLM optimization techniques.
• Experience with observability tools and monitoring AI agent performance.
• Prior experience working with business stakeholders to deliver AI solutions.
• Experience with remote/distributed team leadership.

The Director/Tech Lead role is critical to delivering AI value to the business bridging the gap between platform capabilities and business needs. This role ensures that engineering teams have strong technical leadership to build effective agentic experiences that solve real business problems. By combining handson technical expertise with team leadership this role enables rapid delivery of AI agent solutions while maintaining engineering excellence. If you want to lead talented engineers while building AI solutions that directly impact business outcomes this role offers the perfect balance of leadership and technical contribution.