Receptionist
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Salary - Salary Plan 26390.00 GBP Annual (Prorated: 15834.00)Were seeking a professional and personable part-time Receptionist to serve as the welcoming face of Burlington House on a permanent this pivotal role youll create exceptional first impressions while ensuring smooth operations at our reception desk.
Your responsibilities include managing visitor check-ins handling communications supporting meeting room bookings and assisting with hospitality coordination. The ideal candidate possesses excellent customer service skills efficient problem-solving abilities and a professional demeanour. Join our team and make a difference from the moment visitors walk through our doors.
In this role you will work 21 hours per week office based Tuesday Wednesday and Thursday 08:00-16:00. This role might require occasional flexibility to support events running from 8am to 8pm with advance notice provided.
What we are looking for:
Essential:
Proven ability to deliver a high standard of customer service with a friendly proactive and professional attitude. Previous experience as a receptionist or in a similar role is essential.
Excellent communication and interpersonal skills with a courteous and professional manner when interacting with clients customers and colleagues.
Well organised with the ability to manage multiple tasks simultaneously prioritise effectively and maintain attention to detail in a fast-paced environment.
Motivated proactive and enthusiastic team player;
Proficient using Microsoft Office Suite Outlook Word and Excel; with the ability to learn in-house booking and scheduling systems or visitor management tools.
Capable of handling unexpected situations calmly and efficiently using sound judgement to find practical solutions.
Knowledge of reception arrangements including switchboard operation.
Willingness to work closely with venue hospitality and facilities teams to ensure smooth daily operations and successful event delivery.
Willingness to work flexible hours occasionally to support events.
Desirable:
Familiarity with venue or event coordination environments including room booking procedures and guest flow management is an advantage.
Knowledge of fire evacuations emergency procedures and responding to first aid requests.
Basic understanding of event coordination processes.
First Aid at Work qualification.
We encourage you to apply promptly as the role may close early due to high demand. When applying you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge skills and competencies and why you are applying for this role.
Benefits
At the Royal Society of Chemistry we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
London weighting allowance and lunch allowance
26 days paid holiday per annum
35-hour working week with flexible options to be agreed with your line manager
Enhanced maternity and paternity leave
Paid volunteering days
Pension plan with up to 12% employer contributions (depending upon your contribution)
At the RSC we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme we endeavour where possible to offer an interview to candidates meeting the essential criteria of the role who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this we are flexible in the ways we give and receive information. If you would like to apply using a different format please contact the Recruitment Team at or on 44 (0) and we will do our best to put any reasonable adjustments in place.
If you have any questions please contact us at
Required Experience:
Junior IC
Key Skills
About Company
We help chemistry to change the world. Supporting the chemical science community through publishing research, membership, events, networks, education.
