2 Month Contract With A Local Authority
Job Purpose
Rhondda Heritage Park Museum is seeking a Casual Receptionist to provide front-of-house cover for a vacant post. The role requires working regular Fridays and Saturdays supporting the delivery of a professional welcoming and efficient reception service for all visitors.
Key Responsibilities
- Undertake general administrative duties including handling post and associated tasks
- Operate and maintain computerised systems including stock control online booking and retail systems
- Process bookings for admissions both online and in person maintaining accurate records
- Act as the first point of contact for all visitors to the Park
- Provide information about the site facilities and activities actively promoting the venue
- Respond to telephone enquiries and direct calls appropriately
- Support permanent staff during busy periods to meet fluctuating visitor demand
- Maintain stock levels in the retail area and ensure it is clean and presentable
- Assist in other areas of the site during events as required
- Carry out additional duties appropriate to the grade as requested
Requirements
- Excellent IT skills
- Strong organisational skills
- Welsh Language Level 1 (training provided if required)
- Welsh Language Level 2
- Customer care or Welcome Host qualification
- Experience working with the general public
- Experience using booking systems (online or front-of-house)
- Experience in frontline service delivery
- Knowledge of booking systems
- Experience using retail systems
- Standard DBS Is required
Additional Information
- Bi-Weekly Payments
- 15 Hours per Week
- Location: Rhondda Heritage Park Museum
2 Month Contract With A Local AuthorityJob PurposeRhondda Heritage Park Museum is seeking a Casual Receptionist to provide front-of-house cover for a vacant post. The role requires working regular Fridays and Saturdays supporting the delivery of a professional welcoming and efficient reception servi...
2 Month Contract With A Local Authority
Job Purpose
Rhondda Heritage Park Museum is seeking a Casual Receptionist to provide front-of-house cover for a vacant post. The role requires working regular Fridays and Saturdays supporting the delivery of a professional welcoming and efficient reception service for all visitors.
Key Responsibilities
- Undertake general administrative duties including handling post and associated tasks
- Operate and maintain computerised systems including stock control online booking and retail systems
- Process bookings for admissions both online and in person maintaining accurate records
- Act as the first point of contact for all visitors to the Park
- Provide information about the site facilities and activities actively promoting the venue
- Respond to telephone enquiries and direct calls appropriately
- Support permanent staff during busy periods to meet fluctuating visitor demand
- Maintain stock levels in the retail area and ensure it is clean and presentable
- Assist in other areas of the site during events as required
- Carry out additional duties appropriate to the grade as requested
Requirements
- Excellent IT skills
- Strong organisational skills
- Welsh Language Level 1 (training provided if required)
- Welsh Language Level 2
- Customer care or Welcome Host qualification
- Experience working with the general public
- Experience using booking systems (online or front-of-house)
- Experience in frontline service delivery
- Knowledge of booking systems
- Experience using retail systems
- Standard DBS Is required
Additional Information
- Bi-Weekly Payments
- 15 Hours per Week
- Location: Rhondda Heritage Park Museum
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