Volunteer Services Manager

Portland, TX - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Cascade AIDS Project(CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ community and beyond with compassionate healthcare. CAPs mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ people people affected by HIV and all those seeking compassionate care. Prism Health Our House Tods Corner and Esthers Pantry are all apart of CAP. To learn more about us please visitCAP Prism Health andOur House.

Cascade AIDS Projectis excited to announce that we are hiring skilled and team-oriented Volunteer Services Manager. The Volunteer Services Manager is a key leadership role responsible for building a robust community-centered volunteer program from the ground up providing oversight structure and strategic direction for volunteer engagement across the agency.

This is a Full-Time role working at our Davis St location in NW Portland. The schedule for this role is Monday-Friday 9:00am-5:00pm Fully in Office.

The pay for this position is a salary of $65000 a year

Who You Are

Minimum 5 years of progressive experience in volunteer management non-profit program leadership or related field including experience building or significantly growing a volunteer program.
Demonstrated strong relationship building skills interpersonal communication and ability to engage a diverse community of volunteers and staff.
Experience with conflict resolution/management and maintaining healthy volunteer-staff relationships.
Excellent organizational project management and data tracking/reporting skills.
Familiarity with CRM systems or volunteer management systems.
Strong facilitation and training skills. Able to develop orientation trainings and workshops.
Ability to travel between locations as needed; flexibility in work schedule (some evenings/weekends are required for events and trainings).

What Youll Do

Design implement and manage the entire volunteer services program including creating policies handbooks and standard operating procedures to ensure a well-structured and compliant operation;
Lead all volunteer recruitment and community outreach efforts to build a diverse and engaged volunteer base representing the agency at events and fostering community partnerships;
Oversee the complete volunteer journey from initial applicant screening interviewing onboarding and role assignment to providing ongoing training and development;
Cultivate a positive and supportive volunteer culture through effective communication recognition programs and proactive conflict resolution to ensure volunteers feel valued and remain engaged;
Maintain accurate volunteer data and records (e.g. hours compliance roles) generating reports and analytics to track program impact and inform strategic decisions;
Partner with internal teams to seamlessly integrate volunteer support across all agency functions providing key staffing for major fundraising events;

At Cascade AIDS Project we believe in unlocking potential. If you believe you may have the skills to do a job we encourage you to apply even if you dont meet every AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws.

Qualifications

Vacation & Health Leave
Retirement
Medical Dental & Vision
Life Insurance Disability & Family Leave

For more details about our benefits please visit our careers page cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved).

Required Experience:

Senior IC

DescriptionCascade AIDS Project(CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ community and beyond with compassionate healthcare. CAPs mission is to promote well-being and advance equity by providing inclusive health and wel...

Description

This is a Full-Time role working at our Davis St location in NW Portland. The schedule for this role is Monday-Friday 9:00am-5:00pm Fully in Office.

The pay for this position is a salary of $65000 a year

Who You Are

Minimum 5 years of progressive experience in volunteer management non-profit program leadership or related field including experience building or significantly growing a volunteer program.
Demonstrated strong relationship building skills interpersonal communication and ability to engage a diverse community of volunteers and staff.
Experience with conflict resolution/management and maintaining healthy volunteer-staff relationships.
Excellent organizational project management and data tracking/reporting skills.
Familiarity with CRM systems or volunteer management systems.
Strong facilitation and training skills. Able to develop orientation trainings and workshops.
Ability to travel between locations as needed; flexibility in work schedule (some evenings/weekends are required for events and trainings).

What Youll Do

Design implement and manage the entire volunteer services program including creating policies handbooks and standard operating procedures to ensure a well-structured and compliant operation;
Lead all volunteer recruitment and community outreach efforts to build a diverse and engaged volunteer base representing the agency at events and fostering community partnerships;
Oversee the complete volunteer journey from initial applicant screening interviewing onboarding and role assignment to providing ongoing training and development;
Cultivate a positive and supportive volunteer culture through effective communication recognition programs and proactive conflict resolution to ensure volunteers feel valued and remain engaged;
Maintain accurate volunteer data and records (e.g. hours compliance roles) generating reports and analytics to track program impact and inform strategic decisions;
Partner with internal teams to seamlessly integrate volunteer support across all agency functions providing key staffing for major fundraising events;