Principal Consultant], [APS-Control M]!

Montreal - Canada

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Principal Consultant APS-Control M!
The purpose of this job is to provide all aspects of Control-M administration and provide technical guidance and support to junior (L1) control-m administrators. This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Reports (IRs) and/or proactive needs for business.

Responsibilities
The main responsibilities include configuration implementation and support of complex Control-M batch streams technical guidance of junior team members.
Understand business requirements and design solutions accordingly.
Testing of changes to the Control-M environment
Ensure quality standards in release.
Take care of incidents escalate to or 3rd parties as necessary.
Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
Work with the right teams within Genpact or 3rd parties for the implementation of change.
Follow the required policies and procedures for the incident problem and change management.
Ensure service performance expectations are met with service levels and quality.
Raise/escalate any service-related issues and risks to Management

Qualifications we seek in you!
Minimum Qualifications
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
Or
A degree in Computer Science IT Systems Engineering or a related qualification.

Preferred Qualifications/ Skills
Knowledgeable about the Oracle; Sybase and SQL Database architecture
Knowledgeable about the Control-M architecture.
Hands-on experience with Control-M v9.20 and V9.21 installation configuration and disaster recovery procedures.
Has worked on multiple CONTROL-M(CM) releases.
Has worked on a CONTROL-M(CM) migration.
Should be familiar with basics of Linux OS.
Thoroughly understands the following CONTROL-M topics.
oCONTROL-M(CM) Agent/ADVANCED FILE TRANSFER(AFT)/ Managed File Transfer (MFT) installs/configurations.
Windows 2016/2019/2022
UNIX Linux all current releases
oControl-M Automation API
oCONTROL-M(CM) Agent parameters.
oCONTROL-M(CM) Configuration Manager
oCONTROL-M(CM) Calendar creation/updates.
oFolder creation/updates
oJob creation/updates
oJob ordering
oJob conditions
oQuantitative resources
oCONTROL-M(CM) ADVANCED FILE TRANSFER(AFT) profile components.
oCONTROL-M(CM) ADVANCED FILE TRANSFER(AFT) jobs.
oCONTROL-M(CM) security.
oKnowledge of how to start and stop CONTROL-M(CM) components at the server level in UNIX environment.
oJob loader
oUser daily concept
oForecast Server
oHow to import/export folders between environments
oFind and update commands on folders.
Has worked with BMC support on Level 4 issues.
Must have good trouble shooting and analytical skills.
Excellent communication skills (verbal and written).
High energy results driven person with strong interpersonal skills.
Able to work under minimal supervision.
Capital Markets Domain knowledge is preferred.
Knowledge of Information Technology Infrastructure Library (ITIL) integration across IPC (Incident Problem & Change Management)
Knowledge about other products like CFT Connect Direct MQ Series and/or Secure Transport is preferred.
Strong communication skills (written and verbal).
Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience:

Staff IC