Manager, Infection Prevention and Control Hub

Oslers Infection Prevention and Control (IPAC) Hub builds capacity for the sustainable implementation of IPAC practices to protect the vulnerable populations in congregate living settings (CLS). These include long-term care homes retirement homes group homes supportive housing and shelters. William Osler Health Systems IPAC Hub provides tailored guidance networking opportunities coaching mentoring training and education to CLS within the Central West regions of Brampton West Woodbridge North Etobicoke and Malton.

The IPAC Hub Manager provides strategic operational clinical and administrative leadership for the IPAC Hub ensuring the delivery of evidence-informed IPAC support to CLS. The role ensures the Hub operates effectively maintains compliance with Ministry guidelines optimizes resource use and fosters strong relationships with CLS partners Public Health Units and system stakeholders. The IPAC Hub Manager reports to the Director Integrated Health Systems and is part of the Integrated Health Systems Program.

1. Leadership & Operational Management

• Lead the day-to-day operations of the IPAC Hub ensuring consistent reliable service delivery.
• Manage Hub resources in alignment with hospital administrative processes (e.g. HR finance privacy IT) while ensuring Hub activities remain within the defined IPAC Hub scope.
• Function as the designated IPAC Hub Lead for all Ministry communications disseminating directives appropriately within the Hub and hospital structure.
• Ensure adherence to Ministry expectations regarding in-scope/out-of-scope activities (e.g. education coaching outbreak support; but no inspections or clinical services).
• Ensure Hub practices are evidence-informed using Ministry Public Health Ontario (PHO) and Provincial Infectious Diseases Advisory Committee (PIDAC) guidance.
• Support and enable IPAC Hub Practitioners with coaching assessments education and implementation of IPAC best practices while maintaining Hub boundaries.
• Support outbreak preparedness and help CLSs operationalize PHU outbreak direction without duplicating PHU authority or responsibilities.

1. Reporting Data Management & Accountability

• Oversee preparation data integrity and submission of Ministry-required monthly IPAC Hub activity reports ensuring accuracy and completeness.
• Lead the creation and submission of Quarterly Financial and Health Human Resource (HHR) Reports working with hospital finance partners as required.  
• Analyze monitor and report data trends of IPAC Hub program activities.

1. Stakeholder Relationships & System Collaboration

• Develop strong partnerships with leadership and management across CLSs prioritizing in-person meetings to clarify roles expectations and shared responsibilities.
• Attend Ministry of Health IPAC Hub meetings on behalf of the Hub.
• Collaborate closely with Public Health Units (PHU) while ensuring the Hub maintains its supportive nonregulatory role avoiding duplication of PHU responsibilities.
• Escalate system-level issues to Ontario Health Regional Response Tables as needed.
• Attend Incident Management Team (IMT) meetings for homes requiring containment support ensuring alignment with PHU outbreak direction.
• Develop reference materials disseminate a regular newsletter and lead the Community of Practice meetings for partners.

1. Quality Improvement & Professional Growth

• Apply QI methodologies to continuously improve Hub processes resource utilization and service delivery.
• Ensure all Hub frontline staff meet Ministry proficiency expectations including active pursuit or maintenance of CIC certification.             
• Promote professional development and ensure alignment with Ministry-funded education and competency requirements.

Qualifications :

Qualifications

• Bachelors degree with relevant experience required.
• Regulated health professional (e.g. RN RPN RT) preferred.
• Masters degree in a health-related discipline preferred
• Certification in Infection Control (CIC) required.
• Minimum 5 years of relevant IPAC experience demonstrating clinical IPAC expertise and evidence informed decision making.
• Minimum 3 years relevant leadership experience
• Operational management experience within a hospital environment preferred.
• Demonstrated clinical managerial and administrative skills and progressive management experience.
• Demonstrated Quality Improvement (QI) competency.
• Experience supporting LTC RH or similar congregate settings.
• Valid Ontario drivers license and ability to travel throughout the region.
• Experience collaborating with Public Health Units Ministry agencies or system-level stakeholders.
• Familiarity with hospital governance finance and operational support structures.

Core Competencies

• Relationship building & influence without authority.
• Flexible organized and self-directed within scope of responsibility; demonstrated initiative and independent judgment.
• Demonstrated ability to establish effective interpersonal relationships with the ability to persuade motivate and influence.
• Sound facilitation and negotiation skills with the proven ability to handle difficult situations with tact diplomacy and sensitivity.
• Systems thinking and stakeholder engagement.
• Quality improvement and program evaluation.
• Strong and concise communication (verbal written cross-sectoral).
• Effective presentation skills.

Additional Information :

Hours: Days- may be required to attend off-hours (subject to change based on operational needs)

Salary:
Minimum:     $60.88 per hour
Maximum:    $76.10 per hour

INTERNAL APPLICATION DEADLINE:  April 3 2026

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process please notify Human Resources at .

While we thank all applicants only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only and not for any other purpose.

Remote Work :

No

Employment Type :

Full-time