AP Escalation Specialist
Share
Job Location:
Norristown, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us
From commercial office space and manufacturing to multi-site retail portfolios we manage and support over 1 billion square feet of facilities space for the nations leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
The Accounts Payable Escalation Specialist is a key contributor in the execution of EFS Customer Commitments by consistently delivering world-class facility management services to our customers while maintaining effective relationships with our vendors. This position acts as the point of contact with vendors and internal partners for the purposes of resolving payment issues with vendor invoices. The Accounts Payable Escalation Specialist plays a critical role in the goal to prevent lost revenue thereby contributing to the profitability of the organization.
Essential Duties & Responsibilities
Processes AP escalations in Corrigo and monitors the working queue for escalations tracking codes. |
Interacts regularly with vendors and internal partners to identify and resolve payment issues. |
| Researches payment disputes and coordinates EFS efforts in dispute resolution. Ensures required documentation from vendors through Corrigo by phone calls or emails as needed. |
Manages and fully understands customer requirements for assigned accounts. |
Assists other team members with Accounts Payable escalations as required by AP Manager. |
Assists in the AP process as needed which may include processing vendor invoices. |
Assists with developing Accounts Payable Escalation reports and presentations. |
Complies with all safety policies and procedures. |
Any other duties as requested by management. |
Qualifications
Education (HS Diploma Under/Graduate Degree etc.) | Minimum BS/BA degree in business related field or equivalent in work experience. |
Business Experience (prior years work/related experience) | Minimum 2 years of experience working in a high volume fast paced AP or Accounting role. |
Licenses/Certifications | |
Language Skills | |
Technical Qualifications & Skills | Proficient in MS Office.. |
Strong written and oral communication skills. |
Demonstrated ability to problem solve; Research and analyze complex payment disputes |
Strong organizational skills ability to multi-task and ability to use good judgment and prioritize and work in a high volume environment. |
Solid work ethic; Self-motivated and time efficient. |
Excellent attention to detail with focus on efficiency and accuracy. |
Builds and maintains relationships with both internal and external customers. Works with them to meet or exceeds their expectations. |
Strong ability to build and maintain internal and external relationships to exceed customers expectations. |
Strong initiative with the ability to independently seek out relevant information prior to making decisions. |
Team player able to work collaboratively with other departments; Consistently works towards team success. |
Demonstrates willingness to provide feedback to management on process improvements. |
Working knowledge of Service Channel and other third-party platform and/or Adobe document management software a plus. |
#EFS
Work Environment
Work hours are subject to change; However ample notice will be provided prior to any schedule changes.
Equal Opportunity Employer
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Required Experience:
IC
Key Skills
- Accounting Software
- Time Management
- Accounting Tally
- Accounts Reconciliation
- Vendor Management
- Organizational Skill
- Administrative Support
- Accounts Management
- General Ledger Accounting
- Accounting
- Communication
- General Ledger Accounts
- Financial Statements
- Sales Account Management
- Account Payables Management
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
