Infrastructure & Network Officer
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Job Summary
Internal job title: Specialist Restaurant Technology
The Opportunity
An exciting opportunity to work as part of the New Site Opening and Infrastructure team as within Running Great Restaurant Technology the Infrastructure and Network Officer will be responsible for improving the value of IT infrastructure and network services across the UK&I business focusing on addressing systematic issues within our services. The work will cover technical procedural and behavioural aspects working across multiple partners functions and markets to achieve these goals.
What Youll Be Doing
- Provide technical direction on forward network strategies and best practice.
- Support infrastructure and/or network production problems collaborating with technical teams to troubleshoot and provide a resolution
- Support on day-to-day network stability control and security
- Lead network changes from network design to deployment
- Work closely with our global network and infrastructure teams on UK&I alignment to global strategies
- Monitor and deliver network improvements to restaurants
- Work closely with our UK&I vendors to support new infrastructure or network solutions
- Support continuous improvement projects with our partners to support the infrastructure of new site openings
- Work closely with Technology Cyber Security to support overall market technology risk reduction
- McDonalds Network point of contact for all appropriate vendors on infrastructure queries
- Work closely with Problem Management Team to reduce network-based problems
- Support the Infrastructure and Network consultant on developing forward plans strategies and roadmaps
- Support National Operations in providing technical assistance with operational equipment
Qualifications :
What Youll Need
- Hands-on experience in similar infrastructure or network roles
- Proven experience in Cisco and Juniper Networking
- Proven experience of SD-WAN
- Appropriate network qualifications based on experience levels
- Experience of working with multiple vendors who focus on infrastructure services (critical)
- Experienced in Continual Service Improvement (CSI) process and application.
- Build a feedback-rich environment that inspires and models the exchange of feedback.
- Strong communication skills a curious mind set is confident and can work independently.
- Strong customer centric orientation
- Preferable to have worked within a franchised organisation (desirable not mandatory)
- Pragmatic thoughtful and customer focused.
- Work with energy and passion and inspire the same in others focused on own and the teams development.
- Proven stakeholder management skills
- Hospitality or Retail experience desirable
What Youll Get:
- Competitive salary plus a comprehensive benefits package including Bonus location Allowance car Allowance free parking lunch and gym access.
- Access to industry-leading training and career development opportunities.
- A collaborative and inclusive culture where your ideas are valued.
- Hybrid working offering a mix of office 3 days per week and remote for 2!
Additional Information :
Company Vision and Culture
Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other and how we interact with customers franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent creating positive energising exceptional working environment for us all.
Our values drive our culture and shape our beliefs our priorities and our actions. They influence the decisions we make how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities which we are proud of. The diversity of our people customers Franchisees and suppliers gives us strength.
We do not tolerate inequality injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it whether with McDonalds or elsewhere.
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies ... View more
