Assistant Guest Services Manager
Share
Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Assistant Guest Services Manager
Providing engaging sincere personalized service is one of the ways our Guest Services colleagues and leaders are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as our Assistant Guest Services Manager where you will foster an engaged team maximize operations and ensure exceptional guest service.
Salary Range: $66000 - $69000 gross annually depending on education and experience
Job Duties Include:
- Lead and manage all aspects of the Guest Services department and ensure all service standards are followed
- Handle guest concerns and react quickly logging and notifying proper areas
- Conduct regularly scheduled departmental meetings
- Balance operational administrative and colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
- Support colleague engagement initiatives
- Train and onboard all new colleagues to the department
Qualifications :
- Class 5 BC Drivers License (required)
- Class 4 BC Drivers License (an asset)
- Previous leadership experience in a similar role required
- Previous PMS experience required
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information :
Visa Requirements: To progress with your application you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether youre just launching your career or looking for a new adventure we invite you to visit Whistler Hotel Jobs & Careers Fairmont Mountain Jobs to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
#CWMRLeadership
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
