Epic Cadence Certified Decision Tree Scheduling Designer Remote
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Job Location:
Brecksville, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Our East Coast client is seeking an EPIC Cadence Certified Analyst with the Decision Tree Badge who will be responsible for design sessions. They are seeking one who is also a strong communicator. This is a contracted role with the targeted start of two weeks after offer until the end of the year.
WORK LOCATION: Ideally the client would like hybrid to Brecksville Ohio however fully remote to be granted for the applicant that fits their needs.
WORK SCHEDULE: Standard work week
RESPONSIBILITIES:
- Analyze patient scheduling workflows to identify required logic pathways
- Design and maintain scheduling-focused decision trees within Epic Cadence
- Collaborate with internal stakeholders and client SMEs to gather requirements and validate workflows
- Translate operational guidelinesincluding Epic Cadence workflowsinto clear structured logic
- Utilize approved tools to create update and optimize decision tree logic
- Conduct branch-level testing to identify errors inefficiencies or missing steps
- Maintain documentation changelogs and version control for all logic updates
- Partner with Training and QA to ensure decision trees support accurate agent performance
- Provide support during Go-Live Grad Bay and stabilization troubleshooting logic issues as needed
- Ensure workflows comply with HIPAA client standards and internal quality requirements
- Identify opportunities to streamline scheduling processes and improve agent efficiency
- Maintain communication with Operations PMO IT and client partners regarding updates risks and required changes
- Support post-Go-Live workflow adjustments to maintain accuracy as client needs evolve
WHAT IS REQUIRED:
- Minimum of 3 to 5 years of experience designing scheduling decision trees or workflow logic
- MUST be Epic Cadence certified and hold the Epic Decision Tree Badge
- Comfortable leading design session meetings and presenting to groups including physicians directors and client leadership
- Ability to travel periodically for client meetings onsite workflow validation or training sessions
- Experience with workflow design process mapping or logic modeling
- Strong analytical and critical-thinking skills with high attention to detail
- Excellent communication documentation and organizational abilities
- Ability to collaborate effectively across departments and client teams
- Capable of managing multiple projects and deadlines simultaneously
Preferred: Familiarity with healthcare scheduling operations.
EMPLOYEE BENEFITS:
- 401(k)
- Health insurance
- Paid time off
- Wellness program
Apply today!
