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The Sort Manager supervises one or more business units in the Warehouse/Sort facility with the intent of regulating sortation. Together with other Managers the Sort Manager is responsible for the overall effectiveness and efficiency of the Warehouse/Sort facility.
Evaluate employee performance against established objectives.
Assess employee ability to meet compliance regulations and ensure all necessary training is delivered to meet employees needs.
Execute key activities in the employee lifecycle to manage direct report employees (Including employee recruitment promotion and termination activities etc.)
Perform on-the-job supervision with all dock staff to ensure compliance and job standards are met
Track the operating metrics and financial performance of services within the unit on a weekly and monthly basis
Enforce appropriate controls to safeguard assets and mitigate risks
Participate and potentially co-chair Warehouse/Sort facility Health and Safety committee
Promote an interdependent safety culture and adherence to safety policies within the Warehouse/Sort facility ensuring high quality and low risk
Manage the necessary audit of equipment and system layouts and ensure the safety of the operations
Identify and resolve issues and potential problems related to maintenance and equipment
Conduct injury incident and accident investigations and necessary follow ups and implement necessary corrective measures
Manage supply (dunnage) levels and help maintain a return program
Apply collective bargaining agreement and labour relations understanding in all operational and employee related decision making
Influence Warehouse/Sort facility labour relations discussions by providing management with the necessary information
Manage the partner and vendor relations to support the Warehouse/Sort facility needs and objectives
Represent and model Purolators values and culture in the management of the Warehouse/Sort facility
Promote Trak 3 generation activities to achieve revenue capture KPIs
Maintain ISO 9001 procedures and quality standards
Establish and implement effective and efficient operating policies and procedures
Continuously identify and drive opportunities for improvements within the Warehouse/Sort facility utilizing lean principles and methodology
Ensure the effective and efficient resolution to all customer issues and ensure all work efforts aim at providing outstanding customer services
Provide necessary direction and leadership to enable employees to meet their performance expectations and their customer service and safety and Warehouse/Sort facility targets
Deliver necessary training and coaching to enable employees to meet performance expectations.
Plan coordinate and manage business operations in the unit to achieve their operating metrics and financial goals.
Perform resource allocation workload assignment and schedule management to optimize day-to-day operations
Manage and balance vehicle utilization or trailer pools to accommodate customer fluctuations capacity needs and seasonality
Verify appropriate hours of work for employees and authorize appropriate payroll.
Participate and respond to quality and safety audits
Partner with internal departments namely HR H&S LR Finance Sales Retail Payroll and Engineering to ensure compliance build capability and facilitate the customer experience
Completing Post-Secondary Qualification.
Minimum of 5 years experience in a supervisory and/or management role. Manage a group of 1-40 employees
Experience in an automated sortation facility
Experience managing unionized employees
Experience in safety leadership
Facilitate effective project management
Experience in Lean methodologies
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.
POSTING DETAILS
Location: 576 - NHO
Working Conditions: Warehouse Environment
Reports to: Manager Section Hub
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
Purolator complies with Canadian law in all recruitment practices. During pre-screening we may use an Artificial Intelligence (AI) tool supported by human oversight to efficiently manage tasks such as resume screening and candidate matching enabling our team to connect with qualified candidates faster.
Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only contact . To apply visit our Careers Page.
We recognize that employees and their families are essential to our success. We strive to provide a safe healthy and supportive workplace ensuring the right people have the tools they need to thrive.
Every day at Purolator is an opportunity to connect with colleagues customers and communities to make a positive impact. Learn more about our values at .
Required Experience:
Manager
To succeed and grow, small business owners need a courier they can trust. Rely on Purolator for time-definite shipping, so you can focus on your business.