Patient Access Specialist

Atmore, AL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Patient Access Specialist

Make a difference in peoples lives by helping them navigate their care with confidence. Apply today.

Department: Health
Position Status: Regular Full-Time
Supervisor Role: No
Closing Date:Open Until Filled

Join Our Mission:
The Poarch Creek Indians place a high value on individuals who share our commitment to community tradition and progress. As Alabamas only Federally Recognized Native American Tribe we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members preserve our traditions and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust unity and growth we welcome you to join us on this meaningful journey.

About the Role:
The Patient Access Specialist is a key line-level position responsible for ensuring a smooth and positive experience for patients from their initial point of contact through registration and scheduling. This job description is not an all-inclusive list of the duties and responsibilities of this position. PCI Employees are expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs and departmental objectives as assigned.

This position reflects PCIs core values of Perseverance Opportunity Accountability Respect Culture and Honesty.

Key Responsibilities:

Greet patients/visitors; verify demographics and insurance; enter data into EHR while maintaining HIPAA compliance.
Verify coverage assist with forms and support billing and payer requirements.
Schedule confirm and manage appointments including cancellations and referrals.
Answer calls and inquiries; provide information and direct to appropriate staff.
Maintain accurate patient records documentation and system updates.
Collaborate with clinical staff to manage schedules and accommodate urgent needs.
Complete required forms obtain signatures and perform other assigned duties.

Core Qualifications:

Associates degree in business administration or related field and/or a combination of education and related employment experience in a confidential medical setting equivalent to two (2) years.
Two (2) years of employment experience in patient access medical reception or a healthcare front office setting including patient registration data entry insurance verification and appointment scheduling experience required.
Must possess certification of Mandatory Reporter Training or obtain certification during the first week of employment
Must maintain current professional licensure in Basic Life Support (BLS) or obtain licensure within ninety (90) days of date of hire.
Ability to work odd and irregular hours as needed.
Must successfully pass the required criminal and character background check.
Ability to travel and participate in required training leadership development and other events.
Ability to perform all duties and responsibilities of this position adequately and successfully.

Essential Competencies:

Must maintain a record of dependability and promptness.
Ability to remain engaged until assignments are completed and overcome obstacles.
Takes accountability for performance and results.
Open and honest communicator and follows policies and procedures.

Total Rewards Package:
We offer a comprehensive and competitive benefits program including:

Medical dental vision life insurance and voluntary benefits.
Paid time off and paid holidays.
Employee Assistance Program (EAP)
401(k) with employer match
Performance bonuses and COLA increases

Preference will be given in accordance with Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

INDIAN PREFERENCE SPOUSAL PREFERENCE OR FIRST GENERATION:

In the event more than one applicant meets the requirements as stated in a job description preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference the appropriate documentation must be submitted.

Required Experience:

Senior IC

Patient Access SpecialistMake a difference in peoples lives by helping them navigate their care with confidence. Apply today.Department: Health Position Status: Regular Full-TimeSupervisor Role: NoClosing Date:Open Until FilledJoin Our Mission:The Poarch Creek Indians place a high value on individua...

Greet patients/visitors; verify demographics and insurance; enter data into EHR while maintaining HIPAA compliance.
Verify coverage assist with forms and support billing and payer requirements.
Schedule confirm and manage appointments including cancellations and referrals.
Answer calls and inquiries; provide information and direct to appropriate staff.
Maintain accurate patient records documentation and system updates.
Collaborate with clinical staff to manage schedules and accommodate urgent needs.
Complete required forms obtain signatures and perform other assigned duties.

Core Qualifications:

Associates degree in business administration or related field and/or a combination of education and related employment experience in a confidential medical setting equivalent to two (2) years.
Two (2) years of employment experience in patient access medical reception or a healthcare front office setting including patient registration data entry insurance verification and appointment scheduling experience required.
Must possess certification of Mandatory Reporter Training or obtain certification during the first week of employment
Must maintain current professional licensure in Basic Life Support (BLS) or obtain licensure within ninety (90) days of date of hire.
Ability to work odd and irregular hours as needed.
Must successfully pass the required criminal and character background check.
Ability to travel and participate in required training leadership development and other events.
Ability to perform all duties and responsibilities of this position adequately and successfully.

Essential Competencies:

Must maintain a record of dependability and promptness.
Ability to remain engaged until assignments are completed and overcome obstacles.
Takes accountability for performance and results.
Open and honest communicator and follows policies and procedures.