eCommerce Content Partner

Your Opportunity Your Team

• The Content Partner will play a pivotal role in shaping the digital customer experience across all CBI brands. Youll be responsible for the end-to-end management of product content ensuring accuracy consistency and optimization to drive seamless online shopping journeys. While you may be primarily focused on one brand your work will support the broader CBI ecommerce strategy collaborating with cross-functional teams to deliver best-in-class product content and on-site experience.
• You will report to the Director eCommerce Product Content. You will have 2 direct reports

What Youll Do

Product Content Execution & Maintenance

• Build launch and maintain product content across assigned categories and brands including copy attributes specifications and unique product details.
• Ensure product data accuracy completeness and alignment with merchandising and marketing timelines.
• Manage product onboarding processes including data validation SKU creation and inventory status updates and transfers.
• Upload and maintain product content using CMS and database-driven tools (e.g. XML PIM CMS D365).
• Configure and maintain personalization and monogramming features including option setup and pricing.

Content Quality Assurance & Remediation

• Audit and maintain item- and category-level content to ensure accuracy consistency and relevance.
• Identify track and resolve content issues or gaps (e.g. via Jira or help desk tickets).
• Perform routine QA checks and partner with cross-functional teams to ensure content is complete and launch-ready.
• Analyze competitor content strategies and recommend actionable enhancements.

Site Optimization & Promotions

• Execute and QA promotional setups on product pages to support digital merchandising initiatives.
• Maintain and manage staging links for upcoming launches to ensure smooth QA and imaging workflows.
• Apply feedback from digital merchandising and imaging teams to optimize attribute display and PDP content to drive add-to-cart (ATC).
• Own product setup changes related to liquidation re-SKUs and vendor updates ensuring minimal disruption during cutover.

Cross-Functional Collaboration & Process Improvement

• Act as the primary liaison across digital merchandising merchandising copy imaging and operations teams.
• Lead onboarding and training for new team members on tools workflows and best practices.
• Create and maintain clear documentation for content setup troubleshooting and process standards.
• Identify recommend and implement process improvements aligned with industry best practices.

What Youll Bring

• Education: Bachelors degree or equivalent experience required.
• Experience: 2-4 years experience in retail product data management or eCommerce. Preference for candidates with experience in data setup B2C ecommerce or product content management

Our Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.