International Digital Director

The Body Shop

For over 50 years The Body Shop has challenged convention - proving that business can be a force for good. As we mark this milestone we are rebuilding our digital foundations with ambition purpose and pace.

Were looking for an International Digital Director to lead the next phase of our digital evolution across markets - shaping how customers experience our brand online and how digital drives growth connection and impact globally.

This is a senior strategic leadership role for an experienced digital operator who can combine vision with delivery governance with creativity and purpose with performance.

Your role in a nutshell

Senior strategic leader responsible for international digital ecosystem across markets driving platform excellence digital capability and customer-centric experiences

More about the role

As International Digital Director you will define and lead our international digital strategy across ecommerce platforms and content - ensuring our digital ecosystem is scalable customercentric and futureready.

Youll:

• Set the international digital roadmap aligned to our global brand and commercial priorities
• Lead platform excellence across markets with Shopify at the core
• Establish clear digital governance standards and playbooks that enable consistency and quality at scale
• Elevate digital experience performance and accessibility across customer touchpoints
• Partner closely with Product Technology Brand Retail and Commercial teams to deliver joinedup digital execution
• Act as a digital change leader - building capability confidence and momentum across markets
• This role plays a critical part in how The Body Shop grows reinvents and shows up

What we look for

Were seeking a senior digital leader with a proven track record of operating in complex multimarket environments.

Youll bring:

• Extensive experience leading digital or ecommerce functions within retail beauty fashion or consumer brands
• Strong expertise in ecommerce platforms digital experience and customer journey optimisation
• Experience building and governing digital ecosystems across owned and franchise markets
• A track record of delivering digital transformation capability uplift or platform modernisation
• Confidence operating in matrix organisations and influencing senior stakeholders
• A dataled mindset paired with commercial judgement and creative instinct

Above all youll be someone who is comfortable challenging the status quo Rebellious by Nature but rigorous in execution.

Why join us

This is an opportunity to shape the digital future of an iconic valuesled global brand at a pivotal moment in its history. Youll have the scope to influence at scale the mandate to modernise and the chance to do work that genuinely matters.

What youll gain

At The Body Shop we believe meaningful work should be supported by meaningful rewards. Alongside a competitive salary we offer a benefits package designed to support your wellbeing growth and life beyond work.

This includes:

• A contributory pension plan to support your longterm future
• 23 days holiday plus bank holidays
• 50% colleague discount and access to product sample sales - because we believe in the products we create
• Access to Perks at Work offering exclusive discounts and everyday savings
• LOVE money to invest in your wellbeing personal development or something that matters to you

Most importantly youll join a business where purpose isnt a side project - its the foundation. Youll have the opportunity to lead with impact grow at scale and shape the digital future of a brand thats been a force for good for over 50 years.