Technical Account Manager

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

MW Partners is currently seeking a Technical Account Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

Delivery of pro-active and preventative services
Pro-active notifications of upcoming releases and possible impact
Leading and guiding customer through complex environment changes
Coordinating/driving customer technical issues with support/engineering/consulting
Handling technical issues scheduled and unexpected
Customer status calls and reporting
Regular service reviews

Requirements:

Bachelor Degree in Computer Science Engineering or equivalent
Multi-year experience working in complex enterprise IT environments in consulting/support/account management/development roles
Very strong written and verbal communication skills
Validated presentation skills and experience organizing and running high-profile customer calls and meetings
Must-have: Customer-facing experience in enterprise projects
Relevant skills: enterprise software
Ideal skill: experience with Adobe DX Solutions specifically Marketo Engage (Marketo Engage Expert Certification/Business Practitioner Certification)
Proficiency in Analytical Problem Solving Building Customer/Partner Relationships Confidence Cross-Boundary Collaboration Impact and Influence Interpersonal Awareness Project Management Strategic Insight Product & Technology Expertise.

For a further discussion or to find out more contact Indu Sri Lakavath on or apply now.

MW Partners is currently seeking a Technical Account Manager to work for our client who is a global leader in multimedia and creativity software products. Responsibilities and duties: Delivery of pro-active and preventative services Pro-active notifications of upcoming releases and possible impact ...