Senior Network Operations Engineer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Megaport
Were not your typical tech company and we dont want to be. Megaport is the global leader in Network as a Service (NaaS) and has transformed the way businesses connect to the cloud data centers and each other. Were publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon Microsoft Google Oracle IBM and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific Europe and the Americas our employees enjoy an environment that is collaborative supportive and (actually) fun.
Our Team Culture
Were a team of problem solvers pixel pushers code slingers and cloud fanatics. Culture is more than a poster on the wall here collaboration beats hierarchy curiosity fuels our growth and everyones voice matters. We take our work seriously but not ourselves. We work across time zones to execute on our global vision trust each other to get things done and never compromise our values for commercial gain. Most importantly we place our customers at the center of everything we do.
Were committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Dont meet every requirement Thats okay. If youre excited about this role we encourage you to apply.
The Role
This role reports to the Network Operations Engineering Manager and is responsible for network operations and maintenance and providing level 3 support for services that Megaport customers rely on. A successful applicant will work closely with the existing engineering teams to build and maintain a highly scalable reliable and resilient network with a focus on automation and providing elastic services to customers on demand.
Passionate about scalable networking with an interest in automation and software you will work on robustly solving problems with a focus on customer experience and the end product. Ideally you have come from a telecommunications or content distribution network background with experience working on large global networks and an intimate knowledge of routing protocols and label switching. Experience with SDN and cloud-based networking concepts is a must.
What Youll Be Doing
- A senior representative within the Network Operations Engineering team
- Support the Capacity Management function
- Participate in network procurement activities to ensure compliance with approved design standards
- Identify and lead network redesign initiatives to optimise performance and cost
- Manage assigned network projects end-to-end
- Host regular BAU project and capacity planning meetings
- Provide weekly monthly quarterly and annual reporting on network performance and growth
- Review and approve scripts and programmes used in network projects
- Perform carrier and vendor analysis
- Train and mentor Operations Engineers within the team
- Support the operation and maintenance of Megaports next-generation network
- Lead resolution of major network and Layer 3 customer incidents
- Document all work in Megaports OSS/BSS systems
- Ensure appropriate monitoring is implemented across all network equipment
- Maintain strong technical relationships with vendors and internal engineering teams
- Provide escalation support to the Network Operations Centre Sales Deployment and other business units
- Deliver technical summaries of proposed planned and completed work
- Evaluate test and certify new network hardware systems and software
- Develop and deliver training to Network Operations staff
- Collaborate with Engineering on network enhancement initiatives
What We Are Looking For
- Passionate about technology and solving complex problems
- Strong work ethic with a commitment to continuous improvement
- Focused on delivering a high-quality end-user experience
- Proven experience in network incident resolution mitigation deployment and maintenance
- Production experience with IS-IS BGP MPLS Traffic Engineering and MPLS Layer 2/3 VPNs
- Production experience operating optical networks particularly with DWDM and ROADM systems
- Hands-on experience with Juniper and Cisco hardware platforms
- Experience with the Opengear platform for out-of-band management
- Experience managing network hardware installations and single-mode fibre patching in third-party data centres
- Familiarity with Linux and scripting in Perl or Python (highly regarded)
- Proactive self-motivated and highly organised
- Excellent attention to detail and time management skills
- Able to work effectively in dynamic environments
- Comfortable working autonomously and as part of a remote team
What We Offer
- Flexible working environment a remote-first culture with coworking options available
- Generous leave plans including parental leave birthday leave and a purchased annual leave program
- Health and wellness support through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support generous study and training allowance plus paid study leave
- Creative modern workspaces designed to inspire when youre not working remotely plus access to coworking spaces via our global WeWork membership if you work remotely but like to get out of the house sometimes
- Motivated inclusive team work alongside industry experts and fresh talent
- Recognition programs celebrate achievements with our Legend and Kudos award
#LI-DNI
If you have any questions please reach out to Megaports Talent Acquisition Team at emailprotected
NOTE: All Megaport business correspondence is conducted via our business email accounts (@). If you have any concerns please reach out to Megaports careers team emailprotected directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams and does not associate with any email accounts under @.
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants why and how we store and use it. Note that youre entitled to know what personal data of yours Megaport holds to request updates rectification and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaports data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
About Company
Megaport offers scalable bandwidth for public and private cloud connections, metro ethernet, Data Centre backhaul, and Internet Exchange Services.
