Retail Sales Associate II
Raleigh, WV - USA
Department:
Job Summary
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share uncover new opportunities and provide solutions to customers needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
- Meet performance targets by growing revenue and increasing the margin of assigned accounts.
- Increase order size grow customer transactions and leverage pricing tools to improve margin percentage.
- Increase customer base by adding new customers
- Identify opportunities and convert customer purchases from competition
- Manage all existing accounts through steady communication using Customer Database
- Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
- Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new developments in the industry.
- Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
- Apply knowledge of products and/or services and sell it to customers
- Explain features and advantages to customers in entire non-technical terms
- Stay up to date on new offerings technology trends through Industry News and various other sources.
Create Brand Value - Promote ADI
- Leverage ADI Resources Services and Programs to educate customers
- Provide exceptional shopping experience in-store by phone and online.
- Provide support to other duties as assigned
YOU MUST HAVE:
- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills Basic Knowledge to Operate Microsoft Office
- Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
- Knowledge of Customer Relationship Management Tools
- Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomously
- Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHATS IN IT FOR YOU:
- Medical Dental Vision Commuter Benefit Pet Insurance and 401k participation from Day 1
- 2 weeks accrued vacation time in years 1 and 2 and 3 weeks starting in year 3
- 12 paid holidays each year
- Four weeks parental leave without using vacation time
- Team Member discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business
Required Experience:
IC
Key Skills
About Company
Resideo offers top-of-the-line home automation solutions to set up your best smart home system, including smart thermostats, security cameras and more.