Director of Care

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Role Description: Director of Care

Mission

As the Director of Care you will contribute to Extendicares purpose of Helping People Live Better by leading a highperforming team dedicated to ensuring all residents receive the care they need.

The Director of Care (DOC) is a skilled and compassionate leader responsible for guiding the care team in delivering exceptional residentcentered care in a longterm care home. The DOC oversees all aspects of care operations ensuring best practices aligned with Extendicare standards accreditation requirements and provincial regulations.

Building strong relationships with residents and families is essential to resident satisfaction and to fulfilling our mission to provide people with the care they need wherever they call home.

Key Outcomes

Serve as a strong advocate for resident safety and continuous quality improvement.
Achieve high resident and family engagement as reflected in Experience Survey results.
Consistently meet or exceed all quality and clinical indicators through effective execution of required clinical programs.
Foster a positive culture and employee experience driving yearoveryear increases in engagement.
Ensure full regulatory compliance related to resident care plans organizational policies and procedures.

Key Responsibilities

Cultivate

Lead the resident care team by providing daily guidance and fostering a collaborative accountable and highperforming work environment that promotes retention and an exceptional employee experience.

Train

Ensure all care staff receive the necessary education for successful role performance and support ongoing professional development.

Financial Stewardship

Manage staffing consistent with the Extendicare model of care and provincial/legislated hours of care.
Assist with nursing department budget preparation and conduct variance analysis.

Comply

Monitor and ensure compliance with healthcare regulations licensing requirements accreditation standards and employment legislation.
Conduct timely investigations and implement consistent action planning.

Risk Management

Identify and address resident issues promptly.
Mitigate clinical risks and take immediate action on critical incidents in accordance with regulatory requirements.

Customer Service

Apply a customerservice mindset by acknowledging and responding to feedback from residents families team members and vendors with empathy.

Resident Care

Oversee resident assessments and care planning processes to ensure the development and implementation of personalized care plans based on resident preferences.

Collaborate

Work actively with the leadership team care staff residents and families to optimize resident care.

Improve

Implement quality improvement initiatives to enhance resident safety wellness and satisfaction through continuous improvement efforts.

Strategic Planning

Develop operational plans related to clinical operations and staffing that support and enhance resident care in alignment with homelevel strategic priorities.

Community Partnership

Engage with vendors on quality initiatives and training needs.
Collaborate with community health partners to support resident care.

Values Alignment

Uphold and model the organizations Mission Vision Values and philosophy regarding ethics morality and integrity.

Qualifications

Bachelors degree in Nursing (Masters preferred).
Current unrestricted registration as a Registered Nurse with the applicable provincial licensing body.
Minimum 5 years of nursing experience including at least 2 years in a leadership role within longterm care or another health facility.
Strong knowledge of longterm care regulations standards and best practices.
Demonstrated leadership communication and interpersonal skills.
Ability to collaborate with interdisciplinary teams and build positive working relationships.
Proven success in implementing quality improvement initiatives and achieving positive resident outcomes.
Proficiency with electronic health records (EHR) and relevant technologies.

Core Competencies (for posting only)

Business Knowledge
Industry/Regulatory Knowledge
Program Administration
People Management
Customer Service
Priority Management

Attributes of an Effective Leader

Strategy Development: Understands organizational strategy and sets priorities to achieve it.
SelfMotivated & ResultsDriven: Takes ownership and holds self and others accountable for highquality timely and costeffective results.
Collaboration: Creates a collaborative environment and effectively influences others.
Effective Communication: Actively listens and communicates respectfully while considering all perspectives.
Problem Solving: Proactively recognizes and resolves issues beyond defined responsibilities.
Builds HighPerforming Teams: Develops individuals and teams through feedback coaching and commitment to learning.
Data Analytics & Continuous Improvement: Uses data to measure performance and drive improvements.

What Extendicare Has to Offer

At Extendicare teamwork enables us to reach our full potential. We value every employee promote equal opportunities for growth and recognize achievements. As a valued member of our team you can expect:

Continuous mentorship support for lifelong learning and growth opportunities.
Opportunities for advancement and career development within the organization.
A rewarding and meaningful work experience that enriches your life and the lives of others.
Employee Family Assistance Program.
Comprehensive benefits package.

Extendicare is a leading provider of care and services for seniors across Canada. Through our network of 123 longterm care homes and home health care operations supporting more than 10000 patients annually we help people receive the care they need wherever they call home. Our highly trained workforce of 22000 employees is united by a dedication to quality care and a vision for a future where everyone in Canada can access the support they need to live their best lives.

Time Type:

Full time

At Extendicarewevespent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to creating a safe supportive and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills experience education and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.

Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.

Required Experience:

Director

Job DescriptionRole Description: Director of CareMissionAs the Director of Care you will contribute to Extendicares purpose of Helping People Live Better by leading a highperforming team dedicated to ensuring all residents receive the care they need.The Director of Care (DOC) is a skilled and compas...