Student Support Specialist

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Closing Date:

Type of Position:

Professional Staff (Non-Classified) Professional Staff - SupportNo

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock we prepare our more than 8900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission UA Little Rock is a driving force in Little Rocks thriving cultural community and a major component of the city and states growing profile as a regional leader in research technology transfer economic development and job creation.

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Department:

College of Humanities Arts Social Sciences & Education

Summary of Job Duties:

The Student Support Specialist will report directly to the Associate Dean supervising Student Services and will assist the Deans and faculty in the retention of undergraduate and graduate students in the college and other student populations as indicated. The Student Support Specialist will offer support and resources to students in a variety of areas including emotional/mental health concerns financial stress academic support and personal difficulties. This is a five-year externally funded position with potential for extension of initial appointment. This position is governed by state and federal laws and agency/institution policy.

Qualifications:

Required Education and/or Experience

• Masters degree or higher in social work; eligible for social work licensure in Arkansas at least at the Licensed Master Social Worker (LMSW) level; and a minimum of 2 years post Masters social work experience.

Preferred Education and/or Experience

• Licensed Certified Social Worker (LCSW); 3-5 years social work (case management/counseling) experience; experience in a higher education setting; experience in student advising and retention initiatives; and experience in program planning and evaluation.

Job Duties and Responsibilities

• Provide advice crisis counseling and case management services to students covering academic social career and related issues making appropriate referrals as needed;

• Coordinate with the UA Little Rock CARE team to assist students in need of more intensive services or case management;

• Maintain internal and external referral systems for tutoring mentoring financial management counseling and health services;

• Coordinate with existing campus services including Career Services Health Services Student Affairs etc. to ensure students are aware of and are utilizing available services and programming;

• Work collaboratively with Counseling Services to best serve students including referrals and participation in weekly clinical staffing meetings;

• Supervise and mentor Counseling Center clinical interns as needed;

• Supervise and mentor an administrative graduate assistant for student support;

• Develop and maintain relationships within the community to facilitate low cost or free support services;

• Determine areas of need and develop and implement early intervention programs seminars student workshops and related activities designed to address these needs;

• Track students who are at risk of academic distress and develop interventions to support student academic status and success;

• Work closely with students who are on academic probation in coordination with all college academic units;

• Provide both group and individual academic coaching and track progress for nursing students in Pathway programs;

• Support students struggling with determining a major and those who are not admitted to their preferred program;

• Oversee process and distribution of emergency funds available through the college;

• Participate in on and off campus events that support the university college and schools;

• Track student usage of both internal and external resources and referrals including follow up data;

• Assess the implementation of early intervention and support programs and related activities to determine success and identify areas in need of improvement;

• Generate reports on retention initiatives and student outcomes;

• Research develop and submit grant proposals to enhance student success initiatives;

• Other duties as assigned.

Knowledge Skills and Abilities

• Self-motivated problem-solving proactive attitude and highly dependable;

• Excellent interpersonal skills;

• Ability to work in a diverse and dynamic environment;

• Ability to work collaboratively as part of a team;

• Adept at both oral and written/electronic communication;

• Computer proficiency (including but not limited to Microsoft Office Suite Adobe Acrobat) and computer software and other management systems;

• Ability to develop interpret and suggest policy/procedures;

• Ability to conduct research and compile data into report form;

• Ability to analyze documents to determine compliance with rules regulations and procedures.

Additional Information:

Commensurate with education and experienceCover Letter/Letter of Application List of three Professional References (name email business title) Resume

Special Instructions to Applicants:

Please upload all required documents in the Resume attachment section of your application (before hitting the submit button) if you want to be considered for this position.Michael Norton Associate Dean

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check Financial Credit Check

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Feeling Hearing Manipulate items with fingers including keyboarding Sitting Talking

Frequent Physical Activity:

Standing Walking

Occasional Physical Activity:

Kneeling Lifting Pulling Pushing Reaching Stooping

Benefits Eligible:

Yes