North America Renewal Services Evening Shift
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
About WTW
Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828 Willis Towers Watson has 45000 employees serving more than 140 countries and markets.
We design and deliver solutions that manage risk optimize benefits cultivate talent and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent assets and ideas the dynamic formula that drives business performance.
Together we unlock potential.
About Team
Renewal Services is a team of 100 colleagues in Mumbai who are responsible for providing pre-renewal support to North America (largely United States). The team is majorly involved in gathering Loss Runs for renewing Clients and sharing them with Servicing & Broking Teams for their internal strategy meetings and client addition to Loss Runs team does various other activities viz. Client Proposal Workbook Exposure Gathering Workbook Producer Support Experience Modification Statement of Insurance Sweep Data Quality etc. to provide support at different pre-renewal & renewal stages
Job Summary
Interact with Insurance Carriers/ North America office counterparts on a regular basis to ensure accurate and complete documentation to support the offices in North America
Communicate with the Client Servicing team in North America to better understand the request and comply with the requirements
Support requests from North America offices by following the standard Operating Procedures when requesting Loss run reports from the insurance carriers as well as preparing the pre-placement documents of Client Proposal Workbook Exposure workbook & Loss run Summary
To pay attention to detail when preparing the documentation
Ensure adherence to compliance procedures
Principal Duties/Responsibilities
Handle mailbox as per process and timeliness
Working on Loss Runs requests received via Service Hub/Email
Prioritize and organize work on daily basis as per business requirement
Ensure adherence to compliance procedures
Completing Mandatory training on time
Work closely with onshore teams to ensure effective delivery of client service
Ensure ongoing effective relationships with stakeholders (Internal - Offices/External - Carriers)
Participate and contribute to potential process improvement areas
Deliver as per defined Key Performance Indicator s for the role - Maintain Quality Productivity Turnaround standards
Top 5 Competencies
Focusing on Clients
Working in Teams
Driving Excellence
Fostering Innovation
Adapting to Change
Skills:
Good Communication Skills - Written Verbal and interpretation
Proficiency Microsoft Office
Eye for detail
Strong Insurance Fundamentals
Time Management
Responsibilities
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Qualifications
Any Graduate / Postgraduate/ MBA
The Application Process
- Stage 1: Online application and recruiter review
- Stage 2: Pre-recorded video interview
- Stage 3: Live video or in person interview with hiring manager and team
- Stage 4: Offer and onboarding
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email.
