Assistant Manager Consulting Operations

Assistant Manager - Consulting Operations

Location: Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland a member of the global integrated service delivery center network by EY.

EY GDS Poland is part of a global integrated service delivery network. We support EY teams worldwide offering a dynamic work environment and opportunities for development across various business areas.

The opportunity

The Assistant Manager position plays a key role in supporting operational functions within GDS Consulting Operations. The person in this role will be responsible for analytics resource forecasting and performing various operational tasks across the company. This is an excellent opportunity to learn how the operations department in a consulting business works and how it is organized.

Your key responsibilities

• Support the business in delivering operational learning and compliance KPIs
• Identify recommend and drive process improvements and automations that add value for stakeholders
• Perform regular analysis of budgets actual and forecasted results productivity and utilization as well as ad hoc analyses to meet business needs
• Collaborate in the budgeting process by creating headcount development plans and utilization targets
• Act as a business advisor to consulting client-facing teams and leadership by providing timely reports presentations dashboards and insights
• Liaise with other departments within the delivery center (HR Recruitment Finance Experience Management Procurement) to clarify exceptions improve processes and solve challenges
• Prepare reports and perform quality reviews of generated reports
• Ensure process documentation is completed and archived

To qualify for the role you must have

• Strong analytical skills with attention to detail
• Minimum 6 years of working experience
• Very good English communication skills both oral and written
• Proficient negotiation and conflict management skills
• Strong client service focus with a sense of urgency in resolving issues
• Flexibility in adapting to constantly changing priorities
• Outstanding teamwork and interpersonal skills

Ideally youll also have

• Experience with Power BI
• Experience with Power Automate
• Proficiency in Polish

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations Argentina Hungary India the Philippines Poland Sri Lanka Mexico Spain and the United Kingdom and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:Youll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above please contact us as soon as possible.

The exceptional EY experience. Its yours to build.

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