Application Support IM Technical Lead
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
- Provide L2/L3 support for enterprise applications hosted on Windows servers/Client machines.
- Own incident problem and change management for assigned applications (ITIL aligned).
- Perform root cause analysis (RCA) and drive permanent remediation.
- Ensure application availability performance and reliability in Production and Non-Prod.
- Work closely with the Windows platform for OS patching vulnerability remediation and server/Client endpoint health.
- Troubleshoot Windows services IIS-hosted applications and Windows based middleware.
- Responsible to support for hosting application over Windows servers or Intune devices along with Azure cloud.
- Hands on experience with automation opportunities (PowerShell)
- Maintain application documentation (runbooks KT onboarding guides)
Total Experience Expected: 06-08 years
Qualifications :
Bachelors degree in IT/Computer Science or equivalent experience
ITIL Foundation (preferred)
Microsoft / Intune certifications (good to have)
Additional Information :
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
