Operations Coordinator

Cielo

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profile Job Location:

Wauwatosa, WI - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

The Operations Coordinator is responsible for providing support to the overall Commercial Operations function and Commercial Client Services Leaders. This includes tracking and aiding in adhering to a variety of organizational deliverables auditing processes and ensuring best practices are shared across leaders.  

Duties and Responsibilities:

  • Pull reports and data from organizational dashboards to provide to auditors.
  • Track productivity metrics to ensure the team meets Service Level Agreements (SLA):
    • Help monitor fill goals have been entered.
    • Assist w/ & ensure teams are forecasting appropriately.
  • Communication of progress risks expectations timelines milestones and other key project metrics to Service Delivery leaders and team members.
  • Create and send weekly communication to Client Services Leaders ensuring adherence to different organizational deliverables and initiatives.
  • Provide other administrative support to Commercial Operations and client services leaders as needed.
  • Training & Content Localization -  Adapt global training materials and communications. Deliver localized training programs. Facilitate knowledge-sharing sessions to encourage the adoption of new tools and methodologies.
  • Other duties as assigned.


Qualifications :

Position Requirements

Experience:

  • 3 years in Talent Acquisition Operations supporting process training documentation and technology within a global team.
  • 5 years experience in enterprise Application Tracking Systems 
  • Experience in a reporting or auditing (or related) experience preferred.
  • Experience with Oracle Recruiting Cloud (ORC) and Eightfold preffered.

Exposure:

  • Strong verbal and written communication skills.
  • Strong attention to detail.
  • Ability to plan and manage multiple initiatives simultaneously formulate and execute individualized plans for client success concurrently.
  • Demonstrated proficiency with the Microsoft Office suite including Outlook Advanced Excel knowledge preferred 2 years. 
  • Knowledge of commonly used concepts practices and procedures within talent acquisition strongly preferred.

Education:

  • High school diploma or equivalent required.
  • Bachelors degree strongly preferred or equivalent experience required.

Languages: English (written and verbal) is mandatory with Spanish preferable. 


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

Yes


Employment Type :

Full-time

The Operations Coordinator is responsible for providing support to the overall Commercial Operations function and Commercial Client Services Leaders. This includes tracking and aiding in adhering to a variety of organizational deliverables auditing processes and ensuring best practices are shared ac...
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Are you ready to accelerate your career? Join Cielo as a Recruiter! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it ... View more

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