Working within the PMO Team this role is an opportunity to lead in establishing implementing and managing a performance management framework for the Highways Service and its suppliers.
You will contribute towards the continued improvements of the Highways Service and its performance-focused culture. You will be immersed in an environment of performance audits and risk where your skills in communication problem solving and can-do attitude will be drawn upon to help deliver the departments contractual responsibilities local projects and improvements to the service.
You will be the lead on performance reporting and analytics for the service collating and coordinating performance reports and risk registers. You will support the Senior Management Team in the monitoring of performance and risk registers and identification of measures to deliver corrective action. You will support internal and external audits.
You will undertake performance and risk analysis and propose service improvements to the Senior Management Team. You will review and monitor the effectiveness of the services performance measures and make recommendations on changes to drive continuous improvement within the service.
You will be the main point of contact for the Highways Services subcontractors and delivery partners in all matters relating to performance management. This includes proposing appropriate performance measures methods of calculation and reporting processes. You will analyse the outputs and identify the root causes of any failures to report directly to the Senior Management Team.
Experience of using Microsoft 365 and reporting tools such as Power BI
Required Experience:
Unclear Seniority
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