Job Title: Financial Counselor
Employment Type:Full Time Days
Shift:Monday-Friday 8hrs/day
Location: Saint Francis Hospital - Wilmington DE
Position Purpose
Under general supervision is responsible for insurance verification and eligibility assessment of patient financial requirements counseling patients on insurance benefits and co-payments.
What you will do:
Benefit verification:Reviewing insurance plans to determine patient eligibility and coverage for upcoming treatments.
Financial assistance applications:Assisting patients in completing financial aid applications and necessary paperwork to qualify for assistance programs.
Payment plan creation:Setting up customized payment plans for patients with high out-of-pocket costs.
Prior authorization management:Obtaining necessary prior authorizations from insurance companies for specific procedures.
Debt collection follow-up:Contacting patients with outstanding balances to discuss payment options and manage collections process.
Minimum Qualifications:
HS diploma or equivalency.
Associate degree (Preferred).
Minimum 2-4yrs of related experience in insurance verification and medical office/hospital customer service.
National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Position Highlights:
Work/Life balance with flexible schedules.
Retirement Savings Program
Free onsite parking.
Our mission and core values are what drive each member of Trinity Health to support each other communicate openly and respectfully while embracing a culture that nurtures a healing safe environment for all.
Referral Rewards Program
For more than 90 yearsSaint Francis Hospitalhas served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924 Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all whorequireexpert medical care regardless of religion race colorcreedor economic status.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more