Admin Support Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you an experienced Admin Support Manager who enjoys taking ownership supporting others and driving team performance
Do you thrive in a fast-paced lending environment where stakeholder relationships risk awareness and operational excellence are key
If this sounds like you then this could be the perfect next step in your career. Apply today and lets grow together at West One Loans.
Key Accountabilities
Ensure all administrative tasks are completed within agreed SLAs to support team delivery
Develop training materials and support documentation to enhance team performance
Onboard and train new team members on systems processes and operational requirements
Produce and distribute management information (MI) to stakeholders
Manage and prioritise workload across the administration function
Act as a key point of contact for internal and external stakeholder queries
Support onboarding and maintenance of stakeholders on internal systems
Maintain accurate and up-to-date records across all systems
Identify and implement process improvements to enhance efficiency
Skills & Competencies
Strong communication skills both written and verbal
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Strong organisational and problem-solving skills
Ability to identify improvements and implement solutions
Intermediate MS Excel skills (reporting & MI)
Resilient adaptable and comfortable under pressure
Knowledge & Qualifications
Experience within an administrative role in financial services or a similar environment
Previous experience managing or supporting a team
Strong knowledge of Microsoft Office (Outlook Word PowerPoint)
Intermediate Excel skills
Personal Attributes
Approachable and confident communicator
Self-motivated with a proactive mindset
Team player with strong collaboration skills
Resilient and adaptable
Why Join Us
At West One Loans were growing fast and looking for ambitious people who want to be part of our exciting journey. Well give you the tools training and support you need to succeed while offering clear opportunities to progress your career.
Alongside this we offer a strong benefits package including private medical healthcare 25 days annual leave paid volunteering days and a host of additional benefits.
If youre ready to build your career with a Specialist Lender and make an impact - click apply today!
Key Skills
About Company
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers Results Energy Deve ... View more
