About Huawei
At Huawei we believe technology should bring people closer open new opportunities and make life smarter and more connected. As a global leader in information and communications technology (ICT) and smart devices we deliver solutions that span telecom networks IT cloud services and consumer devices.
With over 207000 employees worldwide and operations in 170 countries were not just building technology were building a future where innovation is for everyone. Through collaboration creativity and a passion for progress we aim to empower individuals enrich everyday life and inspire organizations of all sizes to dream bigger.
Bratislava Slovakia
We are looking for an experienced customer-focused professional to join Huawei Technologies Slovakia as a Senior Service Project this role you will be responsible for service delivery and service relationship management for enterprise customers in Slovakia. You will work closely with customers partners sales teams and internal technical experts to ensure high-quality delivery customer satisfaction and long-term service growth.
What Youll Be Doing:
Take responsibility for service fulfillment for assigned enterprise accounts build and maintain strong relationships with customer technical teams and coordinate with service engineers to ensure high-quality service delivery.
Develop annual customer service strategies and define service cooperation plans with partners.
Identify customer service requirements and take responsibility for service sales opportunities.
Plan organize and coordinate technical capability enablement for partners in Slovakia.
Organize regular meetings workshops and events with customers to present service value and strengthen cooperation.
Organize regular meetings workshops and events with partners to align delivery plans training requirements and complaint handling.
Act as a key bridge between customers sales teams and internal technical teams to ensure successful solution delivery.
Work closely with the sales team to support solution selling customer engagement and deal closure.
Take responsibility for customer and partner satisfaction ensuring long-term and effective cooperation.
What Were Looking For:
Bachelors degree or above (Computer Science IT or Network Technologies / Engineering Electrical Engineering Or related technical fields)
5 years work experience on technical service domain include but not limited to project management technical solution implementation network or storage maintenance and operation service sales etc.
Basic knowledge of networking such as router& switch OLT/ ONT or basic knowledge of storage of Huawei Netapp IBM HP Hitachi etc.
Strong team player with good communication skills.
Be able to communicate with customer team leader and CXO level.
Customer-oriented mindset and willingness to work in a post-sales / presales role
Proficiency in Microsoft Office (Word Excel PowerPoint)
Fluent in Slovak & English (spoken and written)
What We Offer:
Competitive salary package based on your skills experience and qualifications starting from EUR 3500 gross per month
Training and mentoring from experienced solution managers
Exposure to cutting-edge telecom technologies and real customer projects
Opportunities to grow into senior technical or business roles
The chance to be part of a global company shaping the future of connectivity
Meal allowance cafeteria benefits and annual bonus
Unlimited access to internal learning platforms and development resources
Hands-on involvement in real projects and practical tasks from the beginning
Ready to Join Us
Apply with your CV in English and lets shape the future together! (Applications without a CV cant be considered.)
Please note: To apply you need to be eligible to work and live in the job location.
Your Privacy Matters
We take your privacy seriously and handle all data securely in line with local laws. You can read more here. With your application you agree with our Recruitment Privacy Statement: Huawei Europe Privacy Notice.
For questions feel free to reach out to our European Data Protection Officer anytime by clicking here.
Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have approximately 195,000 employees and we operate in over 170 countries and regions, serving more than three billion people around the world. ... View more