Operations Director
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Job Summary
Location: London - Hybrid
About us:
Trifork is a global technology partner specialising in software engineering digital transformation and innovative technology solutions. Founded in 1996 Trifork works with leading enterprises and public-sector organisations to design build and operate high-quality digital platforms.
With teams across Europe and the United States we combine deep technical expertise with a strong engineering culture to deliver scalable reliable and impactful software solutions across industries such as healthcare finance government and energy.
About the role:
We are looking for an experienced Operations Director with solid commercial experience to lead operational performance across our UK and related EU business units. As Operations Director you will be responsible for operations across multiple business units each with its own products and services and P&L.
In this role you will ensure that our operations run efficiently and consistently and drive growth in the business. With the team of business unit leaders and functional support service managers you will focus on operational excellence enable collaboration across teams and ensure we continue to deliver high-quality products and services as the organisation grows.
What you will do:
You will be responsible for improving performance optimising processes and ensuring that the organisation has the structures and systems in place to support growth. This includes strengthening operational governance and developing leadership capability.
You will:
Take ownership of the P&L for Triforks UK operation
Report to the COO of Trifork
Support business unit leaders in delivering effective high-quality software solutions for our customers
Lead the adoption of best practices and drive continuous improvement
Direct operational planning and capacity management
Promote collaboration and knowledge sharing across business units
Coordinate resource alignment across the teams
Strengthen leadership capability and develop high-performing teams
What we are looking for:
We are looking for someone with strong operational leadership experience preferably in a distributed technology company. You will have solid commercial experience in the technology space. You are comfortable working across different operational models and technologies and you enjoy bringing structure and clarity to complex organisations. You can combine strategic thinking with practical delivery and are motivated by improving how organisations operate.
You will likely bring:
Senior experience leading operations across multiple business units
A track record of improving operational performance and efficiency
Experience working for a software consultancy
Strong understanding of complex technical environments and operational systems
Strong leadership skills with the ability to develop and support distributed teams
The ability to work collaboratively with senior leadership
A pragmatic improvement-focused approach to operational challenges
Key Skills
About Company
Since its inception in 1996, Trifork has been motivated by pushing the limits and boundaries of what new technologies and methods can do for mankind.The company has more than 1,200 employees, across 69 business units, with offices in 12 countries in the UK, Europe and the USA, and wor ... View more
