Market Manager (Pacific)

About WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 4.5bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What will you do on your journey with WebBeds

How will you make an impact

We are on the hunt for a Market Manager to help build grow and maintain a hotel portfolio in the Pacific region.

A key member of the WebBeds team building and harnessing our critical supplier relationships with our Hoteliers. As our supplier relationship manager you will have responsibility to acquire and renew contracts with hotels offering great availability and price to distribute via our technology platform. Manage the hotels contract performance through working closely with the Sales and Operations teams.

• Negotiating and signing competitive or exclusive contracts that secure the best possible rates conditions and inventory/allocation. Maximise performance and identify promotional opportunities
• Develop and maintaining strong supplier relationships to ensure maximum benefit of all distribution channels
• Manage all aspects of contract administration performance and review to drive performance
• Creation of monthly reports to reflect market trends and products
• Representation of WebBeds during regular business trips and trade fair attendance
• Convert 3rd parties into direct business to gain more market on the specific territories.
• Introduce WebBeds to new suppliers.
• Promote the use of WebBeds extranet system among suppliers to encourage them to update directly any changes.
• Ensure Direct Connectivity rates are open and updated year-round.
• Build market intelligence from Sales feedback and 3rd parties system to take action on market demands.
• Support the Sales team for any request related to special rates group trips or special requests.
• Liaise with the Data Entry team for any queries related to contracts or system issues.
• Support the Operations team for any overbooking for booking related issues or other queries.
• Analyse market data recommend and implement action plan to increase market share in identified territories.
• Fully autonomous on established territory and work closely with the Regional Manager on new business development opportunities.

The skills we would love to see in your suitcase!

Qualifications & Knowledge

• Contracting experience gained with the hotel industry.
• Able to develop and maintain strong and trusting relationship with hoteliers.
• Educated to degree level of equivalent or equivalent professional qualification.

Experience Skills and Behavioural Requirements

• A professional confident and enthusiastic attitude
• Comprehensive knowledge and experience of B2B online travel/ecommerce/hotels as well as understanding of hotel revenue management
• Demonstrated understanding of the hotel distribution landscape
• Strong written and verbal communication skills
• Proven ability to influence develop and promote stakeholder relationships
• Availability to dedicate at least 20% of your time to business travel
• Strong negotiation skills commercial acumen pro-active dynamic passionate and a team player.
• Highly accurate with an excellent attention to detail.
• Well-developed written and verbal communication skills.
• Highly developed analytical skills and proficient use of Microsoft office especially Excel applications

Key Competencies

• Negotiation skills
• Customer focus
• Problem anticipation & solving
• Interpersonal skills
• Communication skills
• Planning and organizing
• Teamwork
• Analytical skills
• Influence skills
• Results driven
• Autonomy
• Strategic thinking

Desirable Skills & Experience

Experience Skills and Behavioural Requirements

• Min 2 years contracting experience in hotel industry (OTAs Bedbanks Tour Operators)
• Understanding of current contracting landscape (dynamic and static models)
• Desirable understanding of Yield / Revenue theories and techniques
• Strong negotiating and analytical skills
• Target driven and motivated
• Proficient knowledge of Microsoft applications (incl excel)
• Self-starter and can-do approach
• Business trips required to assigned destination areas

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at - #LI-Hybrid