Operations Support Engineer (L2)
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Job Location:
Strasbourg - France
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Nature of Tasks:
- Ensure system stability security and performance after entry into operations
- Provide second-level support for incidents problems and service requests
- Perform corrective adaptive preventive and perfective maintenance
- Monitor system performance and respond proactively to alerts
- Collaborate with DevSecOps teams for deployments and improvements
- Work with DBAs architects and operational teams on configuration and change management
- Participate in release and change management processes
- Contribute to incident analysis documentation and knowledge sharing
- Maintain runbooks and support knowledge transfer activities
- Provide support for middleware and integration components such as APIs messaging systems identity management and web platforms
Knowledge and Skills:
- Strong understanding of ITIL processes (Incident Problem Change Release Event Knowledge Management)
- Experience with ITSM tools
- Proficiency in Linux/Unix environments
- Experience with container orchestration and observability tools
- Understanding of CI/CD pipelines and configuration management
- Knowledge of APIs middleware integration platforms and identity and access management
- Understanding of database monitoring backup and recovery processes
About Company
Sansaone
30 employees
Welcome to Sansaone, a dynamic force in the realm of ICT talent acquisition. Born out of a passion for excellence and a vision for connecting outstanding professionals with forward-thinking organizations, we stand as a beacon for strategic recruitment solutions in the Information and ... View more
