SW Performance Test Team Lead

Who are we

Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In one sentence

The Performance Test Lead is responsible for defining planning and executing performance testing strategies to ensure application scalability reliability and stability under expected and peak workloads. This role leads to performance testing activities across projects works closely with cross functional teams and ensures performance risks are identified and mitigated early in the delivery lifecycle.

What will your job look like

Performance Testing Strategy & Planning
Define and own the end to end performance testing strategy across applications and platforms.
Identify performance testing scope objectives success criteria and risks.
Create and maintain performance test plans scenarios and schedules aligned with release timelines.
Ensure coverage for load stress endurance spike and scalability testing.
Test Design & Execution
Design realistic workload models based on business usage patterns.
Develop review and maintain performance test scripts using approved tools.
Execute performance tests in SIT UAT and pre production environments.
Coordinate test execution windows with environment infrastructure and release teams.
Analysis & Reporting
Monitor system performance metrics including:
o Response times
o Throughput
o Resource utilization (CPU memory disk network)
Analyze test results to identify bottlenecks capacity constraints and failure points.
Produce clear executive ready performance reports with findings trends and recommendations.
Provide go/no go recommendations for production releases from a performance perspective.
Defect Management & Optimization
Log track and manage performance defects through resolution.
Collaborate with development architecture DB middleware and infrastructure teams to drive fixes.
Validate performance improvements through re testing and benchmarking.
Leadership & Coordination
Lead and mentor performance testing team members.
Coordinate with:
o Development teams
o DevOps / Infrastructure
o Database and middleware teams
o Business and product stakeholders
Ensure performance testing is integrated into CI/CD pipelines where applicable.

All you need is...

Technical Skills
Strong experience with performance testing tools such as:
o LoadRunner
o JMeter
o Gatling (or similar)
Solid understanding of:
o Web and API based architectures
o Microservices and distributed systems
o Databases (SQL/NoSQL)
o Middleware and messaging systems
Experience analyzing system metrics using tools like:
o AppDynamics Dynatrace Splunk Grafana or similar
Knowledge of capacity planning and performance tuning concepts.
Role Expectations (Telecom Domain)
78 years of hands on experience in performance testing within telecom environments including OSS/BSS platforms network provisioning inventory activation and assurance systems.
Prior experience as a Performance Test Lead preferred with the ability to:
o Own end to end performance testing for telecom applications and network driven workflows
o Lead performance test planning execution and reporting across complex integrated systems
Strong understanding of telecom architectures and workflows including:
o Service provisioning and activation
o Network inventory and design systems
o Order management and fulfillment flows
Experience validating performance for high volume transactions large datasets and peak traffic scenarios common in telecom environments.
Proven ability to analyze performance metrics identify application database middleware or network bottlenecks and work with cross functional teams (Network OSS Infra DevOps) to drive resolution.
Ability to provide clear executive ready performance readiness assessments and go/no go recommendations for releases impacting telecom operations.
Experience
8 years of overall a performance testing role.
Experience working in enterprise scale applications.
Hands on experience in Agile / SAFe / DevOps degree in Science/IT/Computing /industrial engineering or equivalent/system analysis

• Minimum 4 years of experience in a software testing SDLC environment and methodologies.
• In-depth knowledge in the domain (Methods & testing tools functional or non-functional).
• Experience in leading tasks and/or mentoring testers (low scale).
• Telecom experience/knowledge.
• Amdocs business and cross portfolio knowledge

Soft Skills & Competencies

Strong analytical and problem solving skills.
Excellent communication skills with the ability to present findings to technical and executive audiences.
Ability to manage multiple priorities and work under tight deadlines.
Proactive mindset with a strong sense of ownership and accountability.

Preferred Qualifications

Experience with cloud platforms (AWS Azure GCP).
Performance testing in CI/CD pipelines.
Exposure to telecom financial services or large infrastructure platforms.
Relevant certifications (LoadRunner JMeter ISTQB Performance Testing).

Why you will love this job:

Ability to grow and gain many opportunities for professional development
We are a dynamic multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate daring and phenomenal teammates that stand by each other with a dedication to creating a diverse inclusive workplace!
We offer a wide range of stellar benefits including health dental vision and life insurance as well as paid time off sick time and parental leave!

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