Customer Success Technical Specialist
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Job Location:
Stevens Point, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Success Technical Specialist
Location: Stevens Point WI - Corporate Office
*May include remote opportunities in the following states: FL IL IN KS MI MN TN TX UT WI. No relocation assistance is provided.
Starting Salary: $45988.80 (salary commensurate with experience)
Start Date: June 15 2026
Do you want to make a difference in K-12 education
At Skyward we build software solutions for K-12 schools so every day you are getting to help students teachers and school administrators succeed. You cant say that about every career!
Skyward is currently seeking Customer Success Technical Specialists to join our team. This is not a typical customer service/call center role. In this role you will work in a fast-paced environment one-on-one with customers while collaborating with your team to provide training and solutions for our customers. Click here to see a full job description.
What you will do:
- Serve as the front line in our mission to provide the best possible experience for our customers.
- Develop personalized implementation plans for new customers and contribute to the ongoing success of current customers.
- Demonstrate outstanding customer service skills and the willingness to do what is necessary to achieve customer satisfaction with Skyward solutions.
- Consult with customers through voice electronic means and in-person to gather information and evaluate the software functionality.
- Design and formulate appropriate solutions direct system set-up and recommend procedures.
What it takes:
- Must be able to travel as travel is required (could include overnight stays).
- Must have a strong work ethic.
- Ability to work both in team and solo environments.
- Dependable with strong organizational skills.
- Proficient in Microsoft Office
- A two or four-year degree or a combination of education and experience that provides equivalent knowledge skill and abilities will be considered.
Skywards Benefits:
At Skyward we believe in supporting our team members both personally and professionally. Visit our Employee Benefits page for more information on the following offerings:
- Paid time off
- 8.5 paid holidays
- 401(k) retirement plan with company match
- Health dental and vision coverage
- Company sponsored basic life/AD&D short-term and long-term disability
- Employee Assistance Program
- A robust wellness program
Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team Spend some time on our careers page at Youll learn more about our culture expectations and even the day-to-day mission of the department youre applying for.
A better working experience starts here!
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Skyward Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Applicants have rights under Federal Employment Laws. Click the title to view details about the law.
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- Transparency in Coverage
- Through UnitedHealthcare UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every jo ... View more
