Programme Manager

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Programme Manager is accountable for the successful delivery of complex multi-workstream Cloud & Infrastructure programmes within the TT portfolio.

Reporting to the Head of Delivery the role owns the commercial operational and strategic health of assigned programmes ensuring that revenue margin delivery confidence and customer outcomes remain in control throughout the lifecycle. Operating at executive level internally and externally providing early warning signals strategic direction and recovery leadership where required. You translate sales wins into structured governed profitable delivery outcomes protecting both client experience and commercial performance.

Core Accountabilities

Commercial & Financial Ownership

Programme revenue and margin performance
Forecast accuracy (monthly and quarterly)
Change control governance
Prevention of margin erosion through scope creep or over-servicing
Recovery planning for distressed or red programmes

You ensure that resource allocation supports profitability and commercial risk is surfaced early to Delivery & Finance.

Executive Client Leadership

Serve as the primary senior delivery interface for the client.

Engage at Snr Management / Board level
Build trust through transparency and predictability
Lead Programme Boards
Own executive narrative when delivery risk emerges
Balance customer satisfaction with commercial integrity

You ensure that the client sees a controlled programme not fragmented projects and risks are shared early with credible recovery plans.

Portfolio Integration & Dependency Control

Operating as the single source of truth across all workstreams:

Identify and manage cross-project dependencies that threaten critical path
Aggregate risk exposure across workstreams
Provide impact modelling when milestones slip
Maintain a revenue-weighted RAG view
Align programme trajectory to strategic roadmap commitments

Strategic Alignment & Governance

You define and enforce governance discipline across your programme ensuring alignment across wider TTUK&I whilst also meeting client requirements.

MSP-aligned stage gates
PRINCE2-aligned controls at project level
Clear Definition of Done at milestone level
Exception reporting thresholds
Escalation triggers

Delivery Leadership & Capability Development

Provide leadership and coaching to Senior Project Managers and Project Managers.
Create a high-performing delivery culture focused on accountability clarity and collaboration.
Drive continuous improvement in delivery standards governance maturity and operational effectiveness.
Support recruitment capability development and performance management within the wider delivery function.

Qualifications :

Experience & Qualifications

5 years experience delivering complex technology programmes within the IT services or consulting sector.
Demonstrable experience managing programmes comprised of multiple technical projects and workstreams.
Experience delivering Cloud and Infrastructure transformation programmes (Azure AWS GCP or hybrid environments).
Strong understanding of structured delivery frameworks including PRINCE2 MSP APM or equivalent.
ITIL awareness desirable particularly in relation to service transition.

Behavioural Expectations

Strategic thinker capable of operating across complex delivery environments.
Strong commercial awareness and financial accountability.
Calm and credible presence with senior stakeholders.
Structured and governance-led approach to delivery oversight.
Highly autonomous while maintaining strong alignment with organisational objectives.
Committed to building inclusive high-performing delivery teams.

Additional Information :

At Telefónica Tech we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.

Be yourself with us and feel that you belong.

We welcome applicants from all backgrounds and identities regardless of age disability gender reassignment marital or civil partnership status pregnancy or maternity race religion or belief sex and sexual orientation.

We are also committed to equity accessible hiring practices and creating an inclusive culture through many means including TogetHer (Womens network) and our Employee Resource Groups which include Diversity and Inclusion Telefónica Tech Pride Neurodiversity ELEVATE (African and Caribbean heritage network) and Sustainability.

We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.

Remote Work :

Employment Type :

Full-time

The Programme Manager is accountable for the successful delivery of complex multi-workstream Cloud & Infrastructure programmes within the TT portfolio.Reporting to the Head of Delivery the role owns the commercial operational and strategic health of assigned programmes ensuring that revenue margin d...