ARKET Area Manager
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Area Manager you are responsible for maximizing sales and profitability and lead the area according to brand values standards policies and routines together with the store. Always with our customer in focus.
What you will do:
As staff responsible you are responsible for being compliant to company policies and local legislation to secure and protect employee relations and experience.
Core Sales & Operations Responsibilities
1. Business Growth
- Drive retail stores top line sales growth to reach area budget.
- Constantly look for improvement to reduce operation cost.
- Lead and update store managers on business performance area and company goals.
- Initiate changes to improve the business together with Store Managers and Area Team.
- Plan and manage resources for all stores and expansion projects within the area.
2. Store Operations
- Keep store operations at a high-level standard which is in line with global guideline & company expectations.
- Ensure optimal resource & manpower planning to support smooth operations effective stock management and minimizing shrinkage.
- Ensure compliance with company policies and local legislation.
3. Customer Experience
- Inspire excellence and passion for customer service in the area.
- Propose and execute customer service standards that exceed customer expectations.
- Empower the store team to provide excellent service and enhance loyalty.
4. Team management
- Oversee recruitment training and development of store management team to fill competency gaps.
- Collaborate with the Store Experience Manager and HRBP to implement succession planning and employee development pathways.
- Plan and coordinate staffing resources for new store openings.
Café-Specific Responsibilities
- Receive and implement initiatives from the Central Café Team concerning concept budget and goals.
- Collaborate with Café Managers and Store Managers to initiate improvements in café business performance.
- Select manage and maintain suppliers producers and wholesalers for café-related products.
- Ensure all café procurement activities comply with central agreements traceability requirements and certification demands.
Qualifications :
Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are openminded and curious we dare to be different we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are what we stand for and how we act.
What you need to succeed:
- 8 years in retail store operation experience in retail/fashion industry will be preferred.
- Leadership experience and good communication skills.
- Good commercial sense & business administration skills.
- Ability to travel.
- Spoken and written language skills: Mandarin and professional-level English.
Additional Information :
This is a permanent position based in Shanghai China under local employment terms and reports to the Omni Sales Manager.
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to this colleagues also receive:
- H&M Group staff discount
- Flexible work arrangements
- Celebration of Long Service Award
- HIP - H&M Incentive Program for Long service employee
- Health checkup
- Paid leave / Sick leave
- Supplementary Medical Insurance
Inclusion & Diversity
At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges what we perceive as possible and how we choose to relate to our colleagues and customers all over the world therefore all diversity dimensions are taken into consideration in our recruitment process.
Ready to apply Click on the IM INTERESTED link where you can upload your CV securely. Once we have received your application we will keep you updated regularly about the status of your application so please look out for our email.
Kindly note this position is offered on a local contract therefore you should have the legal right to work in Mainland China before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
We are looking forward to hearing from you!
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
H&M, as a fashion brand, offers the latest styles and inspirationsfrom trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more
