Head of Global Workplace GenAI

You will be the global platform owner for Experians workplace generative AI platforms. Beginning with ChatGPT Enterprise youll expand and introduce additional workplace GenAI tools. This role is accountable for the safe operation governance adoption and value realization of an evolving platform that supports employee productivity at enterprise scale and operates under heightened security regulatory and compliance expectations. You will provide single-point ownership for ChatGPT Enterprise ensuring stable operations and controlled rollout of new capabilities. This ownership will also ensure agreement on Experians risk legal and security standards and prevent fragmented accountability as workplace GenAI capabilities grow.

You will report to the SVP of Experian Digital Workplace. This is a remote position. There will be some travel to Experian offices expected.

Youll have opportunity to:

• Be the global platform owner for ChatGPT Enterprise with end-to-end accountability for platform operations configuration and ongoing management.
• Manage the release cycle of OpenAI capabilities including evaluation governance review rollout decisions and coordination of testing and readiness.
• Partner with Legal Privacy Risk and Information Security to ensure responsible use regulated-data controls access standards and audit readiness.
• Oversee phased rollout and adoption of ChatGPT Enterprise across regions and departments ensuring standards and controlled scaling.
• Define success metrics and track adoption usage and productivity outcomes; report platform performance and value realization to senior leadership.
• Be the primary point of accountability for vendor and SI handoff ensuring a sustainable long-term operating model post-implementation.
• Provide ongoing ownership for workplace GenAI tools to avoid duplication fragmentation or inconsistent governance as new capabilities are introduced.
• Coordinate with Digital Workplace Identity Security and Service Management teams to ensure seamless integration and operational support.

Qualifications :

• Bachelors Degree in Information Technology Computer Science or similar.
• 15 years work experience in Engineering Architecture or Platform Ownership.
• 8 years in leadership roles with global teams or scope of work.
• Experience owning and scaling enterprise platforms or products globally including both delivery and adoption accountability.
• Hands on experience delivering customer GPTs Agents or enterprise AI solutions.
• Experience defining and executing GenAI strategy at scale including multi-persona use cases and driving adoption.
• Experience assessing and advising technology decisions capabilities and roadmaps for a global or multi-regional organization.
• Experience representing platforms in front of senior and C-suite leadership teams and influencing strategy across business lines.
• Experience with governance security legal and privacy for AI in enterprise environments.

Additional Information :

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical dental vision and matching 401K
• Flexible work environment ability to work remote hybrid or in-office
• Flexible time off including volunteer time off vacation sick and 12-paid holidays
• Explore all our exciting benefits here: Experian our people and culture set us apart. Were deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance development wellness collaboration and recognition we focus on what truly matters. Our people-first approach has earned us global recognition: Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work 2025 in 26 countries and Glassdoor Best Places to Work 2024 among others.

  Want to see what life at Experian is really like Explore Experian Life on social or visit our careers site.

  Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related skills experience and education. You will be also eligible for a variable pay opportunity.

  Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal state and local law including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

  
  

  Remote Work :

  Yes

  
  

  Employment Type :

  Full-time