Data Automation Specialist (Install Licensing)
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Job Location:
Heredia - Costa Rica
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Client Operations Licensing Analyst works directly with customers sales and internal groups to manage EMS Install Licensing file delivery projects. Assesses customer needs communicates with internal teams to complete the needed requests and closes projects in a timely fashion with satisfactory resolutions
Major Job Functions
- Creating shipping notifications and communicating with clients whenever file deliveries are completed. Consult with internal groups when needed to ensure complete project/delivery resolution.
- Primary contact point for customers both internal and external on basic file delivery questions
- Identifies opportunities to improve existing methodology drafts a plan reviews with Management follows through on execution and departmental rollout.
- Demonstrate ability to shift from one task to another diagnose problems identify necessary improvements execute the resolution and move to the next project/delivery.
- Promote teamwork by assisting team members and other teams as time permits.
- Manage projects on internal job/project management tools and ensures timely notifications are sent out to the clients.
- Prepare basic reporting as necessary detailing file shipment details.
- Collaborate with other teams to understand delivery needs and set up necessary data analytic logic on Alteryx or another data transforming tools.
- Manage time appropriately to ensure correct prioritization of jobs/projects.
- Interpret work instructions specifications and utilize the most effective approach to produce the desired results accurately and efficiently.
- Analyze tools procedures systems making recommendations for new technology or process improvements. Especially in the install client management job tracking and Targeting Billing arena. Learn and understand new platforms to transition into new technologies.
Qualifications :
- Technical bachelors degree or Marketing degree in progress or complete.
- Strong PC skills in MS Office.
- Strong attention to detail and organizational skills.
- Excellent problem solving and analytical skills.
- Ability to work independently.
- Ability to communicate fluently in English.
- Basic project management skills.
- Excellent multitasking capabilities.
- Strong customer service skills
- Detail oriented
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
