Restaurant Supervisor

Angeles - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Filinvest Hotel: Quest Plus Conference Center Manila - Firehouse Pizza

Position Summary

The F&B Supervisor is responsible for overseeing all food and beverage operations ensuring smooth workflow high-quality service and proper equipment arrangement in the outlet. This role ensures that service and operational standards are consistently met while supervising and developing team members.

Key Responsibilities

Restaurant Operations & Guest Service:

Advise the Manager on all matters related to shift operations.
Supervise and control service delivery to guests to ensure consistent high-quality standards.
Oversee food and beverage preparation ensuring correct portions presentation and adherence to operational standards.
Ensure compliance with all Quest Plus Conference Center policies and procedures.
Stand in for any F&B team member during absences or vacations to maintain smooth operations.
Develop guide and discipline subordinates to maintain performance and service standards.
Recommend promotions and assist in implementing new food and beverage service procedures.
Maintain awareness of daily operations and support subordinates while respecting communication and command lines.
Build and maintain positive relationships with guests by offering warm courteous and professional service.

Bar & Inventory Management:

Manage bar operations including costing stock ordering and inventory control.
Address guest queries feedback and complaints with patience professionalism and quick resolution.

Team Training & Development:

Conduct daily training to ensure CORPORATE Company Standards are consistently followed.
Attend departmental meetings briefings and other meetings as required.

Qualifications

Bachelors degree in Hospitality Management Tourism or a related field (preferred)
Proven experience in a supervisory or leadership role in a restaurant hotel or resort setting
Strong knowledge of restaurant operations service standards and customer experience
Excellent leadership and team management skills with the ability to motivate staff
Good communication and interpersonal skills for both guests and team members
Ability to handle multiple tasks in a fast-paced high-pressure environment
Flexibility to work in shifts weekends and holidays
Willingness to work in Clark

Filinvest Hotel: Quest Plus Conference Center Manila - Firehouse Pizza Position SummaryThe F&B Supervisor is responsible for overseeing all food and beverage operations ensuring smooth workflow high-quality service and proper equipment arrangement in the outlet. This role ensures that service and op...