Service Specialist
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
We are at the heart of every place that matters: as a leading global provider in the access solutions market we enable people to move seamlessly in safe secure and sustainable places.
Do you want your work to matter Then join our team!
At dormakaba more than 16000 people from all over the world work together and grow together. If you are looking for exciting career prospects if you want to fuel innovation and like tackling new challenges then we would love to hear from you!
THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY
Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!
Meanwhile please check out what our people shares about Service opportunities!
JOB THAT MATTER: YOUR RESPONSIBILITIES
As a Service Specialist you will play a crucial role in efficiently managing the schedules and resources of our deployment team. Dynamic work environment requires a good coordinator and administrive skills to enchance operaitonal efficiency. This will directly contribute to the success of our service delivery and customer satisfaction.
Responsibilities:
- Provide shared support to Sales & Operations team
- Handle customers enquiries via phone call and emails in his/her assigned territory
- Manage administrative tasks such as preparing of quotations invoices pick list reports and other documentations.
- Effectively schedule on customer work orders until closure for Service engineers ensuring smooth field support operations to meet delivery KPI.
- Monitor and follow up customer payments including outstanding collection if any.
EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION
- Ability to excel in a dynamic setting with organizational and coordination skills.
- Excellent communication skills to enable interaction with internal and external customers effectively.
- Good knowledge and application of Microsoft Excel
Qualification:
- NITEC/Diploma in business adminstrationor equivalent
- Previous experience in an admin or coordination role is a plus.
- Candidate without prior relevant working experience is welcome as on-the-job training will be provided.
WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE
- Learning culture where every employee is engaged in learning and development growth.
- Team programs and activities that celebrate individual and teams success.
- Long service award recognition for our committed and dedicated colleagues.
- Health insurance and flexi-benefits cater for the employees health and wellness.
- Company transport is provided (ie: Boon Lay MRT Le Meridian LRT & Serangoon MRT)
Is this you Access your career at dormakaba today!
Diversity Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture age ethnicity gender identity disability marital status language national origin physical/ mental ability religion sexual orientation socio-economic status underrepresented communities etc. We do not use unfair selection methods for any of our positions all employees are appointed based on performance and suitability for the role
Required Experience:
IC
Key Skills
About Company
From end-to-end access solutions to industry best practices and straightforward installation, we are your complete partner for door and access systems
